Verizon

4.7
731 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Syosset, NY location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
320 Jericho Tpke, Syosset, NY
11791, United States

Hours

Reviews

4.7
729 reviews
5 stars
645
4 stars
32
3 stars
8
2 stars
6
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many highlighting specific employees like Anik, Sheikh, and Lenox for their exceptional service.

Efficiency

Many reviews noted quick and efficient service, with customers appreciating the smooth processes for phone upgrades and data transfers.

Store Environment

The store was described as clean, organized, and less crowded compared to other locations, contributing to a pleasant shopping experience.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to dishonesty and long wait times, indicating inconsistency in service.
  • JT
    Joy Thompson
    1 day ago
    5.0
    He was very attentive and knowledgeable. Eased my anxiety. He is a very good at his job. Thanks very much. God bless you.
  • ME
    Mariam Eisenberg
    Jan 3, 2026
    5.0
    Anik, at VERIZON in Syosset was amazing! He spent at least two hours helping me to set up my new phone and correcting a problem that existed with the original order. He is knowledgeable, patient, super friendly, and ensured that I had a posy experience and a positive outcome!
  • DW
    Dava Weinstein
    Dec 27, 2025
    5.0
    My daughters and I were switching carriers returning back to Verizon and took their promotion for new 17 iPhones. We had a wonderful experience amazing service.
  • BG
    Barry Gliner
    Dec 24, 2025
    4.0
    Sheich was helpful. 2 of the 3 phones we wanted were not in stock and needed to be ordered with a two week wait. I will need to call Verizon to get fees waived which was promised by a previous phone representative.
  • DC
    Dennis Chan
    Dec 21, 2025
    2.0
    Customer service was great . But it’s the details that matter. My kids have the Gizmo watch..2 watches on my wife’s account. One kid broke her watch…got a new one and all that needed to be done was swap out the serial numbers….but no…they opened a new separate line and extra $60 a month. Now when my kid calls it doesn’t even register her name…just the phone number so it looks like someone else is calling me. Like really Bro??

Frequently Asked Questions About Verizon

What types of devices and services can I purchase at the Verizon store in Syosset?

You can shop for smartphones, iPhones, iPads, tablets, Apple Watches, Fios Home Internet, unlimited wireless plans, and enjoy monthly discounts at our Syosset location.

What are the operating hours of the Verizon store at 320 Jericho Tpke in Syosset?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.