Many customers praised the staff and veterinarians for their caring and compassionate treatment of pets, especially during difficult times.
Staff Professionalism
While most reviews highlighted friendly and professional staff, there were notable complaints about rudeness from some front desk personnel.
Appointment Availability
Customers appreciated the quick appointment scheduling but expressed frustration over long wait times and difficulty in securing urgent appointments.
Pricing Concerns
Several reviews mentioned concerns about rising costs and unexpected charges, leading to dissatisfaction among some long-term clients.
Veterinarian Expertise
Dr. Sheppard and Dr. Dale received consistent praise for their knowledge, thoroughness, and ability to communicate effectively with pet owners.
KY
Kathryn Yusko
Nov 11, 2025
5.0
The staff is friendly, the facility is clean & well maintained. Dr. Sheppard is the very best!!
PM
Patrick Maney
Nov 4, 2025
5.0
They usually have appointments relatively quickly and they arrange it so when you arrive the waiting room is not full of animals, which is good when you have a dog that is nervous around other dogs. They seem to really care for the animals which is something g that doesn’t happen everywhere.
MH
M H
Oct 30, 2025
5.0
We had a scare with our 13-year-old dog, and the team at Sayville Animal Hospital was absolutely amazing. The doctor and assistant were so gentle, patient, and understanding. They took the time to comfort our dog and reassure us through the whole visit. Truly grateful for their care and compassion!
B0
Black Spring 08
Oct 1, 2025
1.0
Hello, I am reaching out to you for assistance.
On May 25, 2025, I gave a golden Pit Bull Terrier puppy to a man for adoption.
About two weeks later, I wrote to him to ask how the puppy was doing. He replied that everything was fine and that his family was happy to have such a puppy. I asked him to send me a couple of photos, but he ignored my request.
Another two weeks later, I wrote to him again, asking for at least one photo to confirm that the puppy was fine. Once again, he ignored my message. A month later, I sent him another request, and he rudely replied that his first dog did not accept the puppy and that he dropped him off at your clinic.
When I asked about the puppy’s condition, he told me that he left him specifically at your clinic. This caused me even greater suspicion and concern for the puppy’s well-being. He also claims that your clinic and the attending veterinarian of his first dog (a Golden Retriever, judging by photos) can confirm that the puppy is fine.
The puppy is a golden Pit Bull Terrier, born on February 1, 2025. He has a white chest, white paws, and a very distinctive marking — a white spot on the back of his neck in the shape of the state of New York.
Could you please let me know if you have seen such a puppy? If so, what is his condition? If he has been adopted through you, I would be happy to know that he is safe and well — that is the most important thing for me.
Thank you very much in advance for your reply and assistance.
Frequently Asked Questions About Sayville Animal Hospital
What services does Sayville Animal Hospital offer for pets?
Sayville Animal Hospital offers services including digital radiology, annual pet check-ups, dental care, grooming, spay and neuter, vaccinations, surgery, and preventive care among others.
What are the operating hours of Sayville Animal Hospital?
The hospital is open Monday through Thursday from 9:00 AM to 8:00 PM, Friday from 9:00 AM to 4:00 PM, Saturday from 9:00 AM to 1:00 PM, and is closed on Sundays.
Where is Sayville Animal Hospital located?
Sayville Animal Hospital is located at 5262 Sunrise Highway, Sayville, NY 11782, USA.
What payment options are accepted at Sayville Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is Sayville Animal Hospital accredited by any professional associations?
Yes, it is associated with the American Animal Hospital Association (AAHA).
Are there any special offers available for new customers at Sayville Animal Hospital?
Yes, new customers can get a Free First Exam coupon by visiting their website.
What types of pets does Sayville Animal Hospital care for?
The hospital primarily cares for cats and dogs.
Can you name a nearby emergency medical facility for humans close to Sayville Animal Hospital?
Northwell Health-GoHealth Urgent Care is nearby and provides emergency and urgent care services.
What nearby places can customers visit for shopping before or after their visit to Sayville Animal Hospital?
Customers can visit nearby retailers such as Old Navy, The Vitamin Shoppe, Claire's, Spirit Halloween, and Babies"R"Us for shopping.
Are there fitness centers near Sayville Animal Hospital where pet owners can work out?
Yes, there are nearby gyms like F45 Training and F45 Training Sayville Heights for fitness activities.