Verizon

4.6
187 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Saugerties’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
338 Route 212, Saugerties, NY
12477, United States

Hours

Reviews

4.5
184 reviews
5 stars
156
4 stars
7
3 stars
1
2 stars
6
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and going above and beyond to assist with issues.

Staff Performance

Specific employees, particularly Andrew and Brianna, received multiple commendations for their exceptional service and professionalism.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service, misleading information, and issues with billing.

Store Environment

Customers appreciated the friendly atmosphere and the lack of long wait times, although some noted instances of unprofessional behavior.
  • DB
    Donna Benware
    Jan 4, 2026
    5.0
    Jordan did a great job helping me out with my phone. I recommend him helping you out when coming to this store
  • GR
    Gregg Rainone
    Dec 18, 2025
    5.0
    Brianna is an EXCELLENT & maximally helpful store manager in Saugerties, NY, and Verizon corporate, and other retail organizations, can take customer service lessons from that Cellular Sales store location accordingly!
  • CB
    Christine Blair
    Dec 11, 2025
    5.0
    Good experience at Verizon store in Saugerties. Anthony super helpful in resolving some issues with my new service. Thanks!
  • DB
    Dominique Beeh
    Sep 25, 2025
    5.0
    Anthony your fantastic really help 👍👍👍👍
  • EA
    Eliana Amodio
    Sep 6, 2025
    5.0
    I had an incredible experience at the Verizon store in Saugerties! The team went above and beyond to help me when there was an issue setting up my device. They spent hours working through it and even stayed open more than an hour past closing because I couldn’t come back another day. Both the general manager and store manager were phenomenal—patient, kind, and determined to make sure everything was resolved. The level of service I received was truly top-notch, unlike anything I’ve ever experienced before. I am so grateful for their dedication and highly recommend this store!

Frequently Asked Questions About Verizon

What brands of smartphones can I find at Verizon in Saugerties?

You can find Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus smartphones at Verizon in Saugerties.

Does Verizon in Saugerties offer in-store and curbside pickup?

Yes, Verizon offers both in-store and curbside pickup services.