Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Rockville Centre for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.5
221 reviews
5 stars
110
4 stars
25
3 stars
11
2 stars
9
1 star
66
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some praising individual staff members for their helpfulness, while others report rude and unprofessional behavior from certain employees.
Staff Knowledge
Several customers highlighted the staff's knowledge and ability to assist with technical issues, although some felt that not all employees were equally competent.
Management Issues
The store manager, Christine, received both praise and criticism, with some customers appreciating her assistance while others described her as rude and unhelpful.
Service Efficiency
Customers expressed frustration with long wait times and inefficient service, particularly regarding appointments and in-store assistance.
Product Availability
There were complaints about incorrect orders and issues with product availability, leading to dissatisfaction among customers.
- JSjuan SanchezDec 26, 20251.0I tried to return an iPhone 17 but they refused to take it back. Very unprofessional and don't work as they supposed to. Especially the manager didn't want to help me with the return. That was a waste of time going there. Never go there if you want a good service.
- IUI’M UKDec 20, 20255.0So this place is well managed. I had my dad go in and spent over 2 hours there. Leon helped him immensely, he went above and beyond helping him setup his new devices. My dad isn't the most technologically savvy but Leon made this process smooth. It wouldn't be possible without these services he provided to my dad. Thank you for the awesome service! Leon.
- MWMichael WeinsteinDec 16, 20255.0The personal are quite helpful and experienced!
- AMAlessandra MarkidesDec 3, 20251.0Awful, no desire to help at all. Went in for a simple phone upgrade and road block after roadblock with no solutions. The woman was unapologetically useless
- RRRyanNov 20, 20251.0Horrible. They made us believe that their service locations were basically everywhere. We moved from Queens to Patchogue and they don't offer service in Patchogue. Don't go here. IF ANY MANAGERS ARE READING THIS, YOU GUYS KNOW MY NUMBER. CALL ME I GOT SOME THINGS TO SAY AND TO SETTLE
Frequently Asked Questions About Verizon
What are the Verizon Rockville Centre store hours?
The Verizon store in Rockville Centre is open Monday to Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I schedule an appointment at the Verizon Rockville Centre store?
Yes, you can schedule your in-store appointment online or using the My Verizon app for a convenient shopping experience.
What 5G smartphones does Verizon Rockville Centre offer?
They offer the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What delivery and pickup options are available at Verizon Rockville Centre?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your orders.
Does Verizon Rockville Centre accept mobile payments?
Yes, Verizon accepts payments via mobile NFC, debit cards, and checks; they do not require cash only.
What brands of mobile devices are available at Verizon Rockville Centre?
They carry top brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What types of products and services does Verizon Rockville Centre offer?
The store offers mobile plans, wireless and Fios Internet plans, voice plans, business cell phones, hotspots, tablets, and laptops.
Which nearby places can I visit around Verizon Rockville Centre?
You can explore nearby places like Organic Krush Kitchen & Eatery for healthy food, KC's RVC for American dining and drinks, and RadioShack for more electronics products.
Are there public transit options near Verizon Rockville Centre?
While specific transit stations are not listed, nearby popular spots like Starbucks and the local shopping areas suggest easy access; visiting these locations may help you find convenient routes to the Verizon store.
Can I visit other mobile phone stores near Verizon Rockville Centre for comparison?
Yes, nearby mobile phone stores like Metro by T-Mobile and T-Mobile are close by if you want to compare plans and devices.