Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Poughkeepsie’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
277 reviews
5 stars
217
4 stars
27
3 stars
8
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Jesse, Basel, and Mariah for their exceptional service.
Professionalism
The team was frequently described as professional and courteous, with several reviews highlighting their patience and willingness to assist customers with various needs.
Store Environment
Customers noted the store's cleanliness and convenience, contributing to a positive shopping experience.
Sales Practices
While many reviews praised the lack of pressure to upsell, some customers reported negative experiences with aggressive sales tactics and unexpected fees.
Technical Support
Several reviews highlighted the staff's ability to troubleshoot and resolve technical issues effectively, enhancing customer satisfaction.
- JBJasmine BarksdaleNov 7, 20252.0So upon my arrival in the store I wasn't acknowledged by the employee's, management not anyone. I didnt receive any help from the staff until I had stood in the waiting area for over 20 minutes only to be shuffled back and forth finally being hurried and rushed with my request. I don't think they even deserve the 2 stars that I gave
- DDDaraOct 16, 20255.0They were great helpful and empathetic! We’ll only go there for now on
- AIAlan IngrahamSep 27, 20255.0Just upgraded my girlfriends phone tonight, and couldn't be happier with the experience. Courtney was great, very helpful and made the process very smooth. This will be where I go from now on to handle anything with our phones.
- JSJudi StokesSep 13, 20255.0The whole team seems really professional, friendly and helpful. We worked with Candyce to get a new phone for my husband and she was absolutely incredible! So knowledgeable, great at explaining everything and proactive in getting us the best rates possible. We’ve been Verizon cell customers forever and have tried various stores/locations, but this was, by far, the best phone-buying experience ever!
- JLJennifer LacroixAug 20, 20255.0Today I was at the verizon poughkeepsie, location and Basel was extremely helpful. He fixed my iPhone was able to help me pay off my iPhone and get me a Lower my bill. And he saved me $10 and by switching to the Netflix on HBO. Max, then just having the regular Netflix that I was paying for so he was a great asset to helping me today, and I wouldn't like to recognize his Knowledge and Support!! He is a great asset to your company. And you should be happy that you have him as an employee. Thank you so much very happy, loyal customer - Jennifer LaCroix
Frequently Asked Questions About Verizon
What types of phones and brands can I find at Verizon, 661 Dutchess Tpke?
You can find phones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus at this Verizon location.
What are the operating hours for Verizon at 661 Dutchess Tpke?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon at 661 Dutchess Tpke offer appointment services?
Appointments are not required to visit this Verizon store, but you can call to make one if preferred.
Can I pick up a phone order at the Verizon store in Poughkeepsie?
Yes, the store offers both in-store and curbside pickup services.
Which payment options are accepted at Verizon, 661 Dutchess Tpke?
They accept American Express, Discover, Mastercard, and Visa for payments.
What services can I get at the Verizon store on Dutchess Tpke?
You can get Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet services including Fios, mobile hotspots, and connected devices.
Is there a parking or automotive service near Verizon at 661 Dutchess Tpke?
Yes, nearby you can find Valvoline Instant Oil Change, Goodyear Auto Service, Mavis Discount Tire, and STS Tire and Auto Centers for automotive needs.
Are there places to eat near Verizon at 661 Dutchess Tpke?
Burger King, a fast-food restaurant, is conveniently nearby for a quick meal before or after your visit.
What recreational facilities are close to the Verizon store in Poughkeepsie?
Nearby recreational facilities include Town of Poughkeepsie Recreation gym, Peak Gymnastics center, Mr. Todd's Gymnastics, and Total Non-Stop Training gym.
How can I contact Verizon at 661 Dutchess Tpke for customer service?
You can call them at +1 845-433-0500 or email CustomerService@cellularsales.com for assistance.