Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Poughkeepsie’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
279 reviews
5 stars
219
4 stars
27
3 stars
8
2 stars
5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their patience, knowledge, and helpfulness, with specific mentions of employees like Jesse, Basel, and Anthony for going above and beyond.
Mixed Experiences
While many reviews highlighted excellent service, there were notable complaints about unprofessional behavior and upselling tactics from some staff members.
Store Environment
Customers appreciated the cleanliness and organization of the store, contributing to a positive shopping experience.
Technical Support
Several reviews mentioned effective assistance with technical issues and phone setups, showcasing the staff's expertise.
Sales Practices
Some customers expressed frustration with perceived upselling and hidden fees, indicating a need for clearer communication regarding pricing.
- ASAmanda S4 days ago5.0Basel was amazing!!! His patience and persistence is admirable and thanks to him my kids phones are activated and working!!!
- LCLopez CutsNov 24, 20255.0Went in to upgrade 3 phones and I had a great experience. Best experience I’ve ever had at Verizon. Brian ramsden and the rest of the crew are all very knowledgeable and honest. Super satisfied.
- NTNancy TienkenNov 23, 20255.0Today I was having some difficulty setting up my HBO and Disney accounts, so I reached out to the representative I originally worked with at the New Windsor store. Anthony was extremely busy but not too busy to take my call and help. The store was getting busy and Anthony brought in Miguel to help as well. Miguel like Anthony was fantastic. He walked me through everything step by step and kept the entire process light and funny, which helped ease my frustration. Both Miguel and Anthony showed incredible patience and understanding with someone who is not very tech-savvy. I am truly grateful for both of them—their professionalism, kindness, and great sense of humor made all the difference. They helped me get everything set up while making me laugh and calming me down. Verizon is very fortunate to have both Anthony and Miguel on their team.
- JBJasmine BarksdaleNov 7, 20252.0So upon my arrival in the store I wasn't acknowledged by the employee's, management not anyone. I didnt receive any help from the staff until I had stood in the waiting area for over 20 minutes only to be shuffled back and forth finally being hurried and rushed with my request. I don't think they even deserve the 2 stars that I gave
- DDDaraOct 16, 20255.0They were great helpful and empathetic! We’ll only go there for now on
Frequently Asked Questions About Verizon
What types of phones and brands can I find at Verizon, 661 Dutchess Tpke?
You can find phones from Apple, Samsung, Google Pixel, Motorola, LG, HTC, and Asus at this Verizon location.
What are the operating hours for Verizon at 661 Dutchess Tpke?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon at 661 Dutchess Tpke offer appointment services?
Appointments are not required to visit this Verizon store, but you can call to make one if preferred.
Can I pick up a phone order at the Verizon store in Poughkeepsie?
Yes, the store offers both in-store and curbside pickup services.
Which payment options are accepted at Verizon, 661 Dutchess Tpke?
They accept American Express, Discover, Mastercard, and Visa for payments.
What services can I get at the Verizon store on Dutchess Tpke?
You can get Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet services including Fios, mobile hotspots, and connected devices.
Is there a parking or automotive service near Verizon at 661 Dutchess Tpke?
Yes, nearby you can find Valvoline Instant Oil Change, Goodyear Auto Service, Mavis Discount Tire, and STS Tire and Auto Centers for automotive needs.
Are there places to eat near Verizon at 661 Dutchess Tpke?
Burger King, a fast-food restaurant, is conveniently nearby for a quick meal before or after your visit.
What recreational facilities are close to the Verizon store in Poughkeepsie?
Nearby recreational facilities include Town of Poughkeepsie Recreation gym, Peak Gymnastics center, Mr. Todd's Gymnastics, and Total Non-Stop Training gym.
How can I contact Verizon at 661 Dutchess Tpke for customer service?
You can call them at +1 845-433-0500 or email CustomerService@cellularsales.com for assistance.