Verizon

4.7
318 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service ProviderSatellite and Cable Television Sales and Installation Service
Cellular Sales is Poughkeepsie’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2001 South Rd, Poughkeepsie, NY
12601, United States

Hours

Reviews

4.7
316 reviews
5 stars
283
4 stars
10
3 stars
4
2 stars
1
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and patient, with many specific mentions of individual employees like Michael, Tom, and Chris.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers appreciating the timely assistance in resolving issues and setting up new devices.

Professionalism

The staff were frequently described as professional and attentive, taking the time to ensure customers understood their options and were satisfied with their purchases.

Product Knowledge

Customers noted the staff's extensive knowledge about products and services, which helped them make informed decisions.

Positive Experiences

Overall, the majority of reviews reflected positive experiences, with many customers expressing a willingness to return and recommend the store to others.
  • PO
    Patti OBrien
    6 days ago
    5.0
    This was a extremely nice visit at the Verizon store Keanu was very professional and knowledgable.
  • DS
    David Shkreli
    Nov 10, 2025
    5.0
    Keanu was very helpful he went above and beyond to provide the best customer service I was very happy. He got us a great deal and I highly recommend him.
  • JA
    JOAN AHERN
    Oct 24, 2025
    5.0
    Amazing, Friendly, Professional service at the Poughkeepsie Galleria Verizon store. Michael was more than happy to help with our phone up grades, took his time to make sure we understood the whole process. A big shout out to Shake as well for all his assistance. Great team at the Poughkeepsie mall .
  • AL
    Alicia M Leonard
    Aug 13, 2025
    5.0
    After two frustrating days at Best Buy, Mariah at the Poughkeepsie Galleria Verizon store quickly solved my son's phone issues with expertise and kindness. She was knowledgeable, efficient, and made the whole process easier. We are so grateful for her help and will only go to her with any and all future issues.
  • CS
    Carol Schweizer
    Jul 28, 2025
    5.0
    Mike has always been so knowledgeable of what I need and he handles any problems I have. I feel like a VIP

Frequently Asked Questions About Verizon

What services does Verizon at 2001 South Rd offer?

Verizon offers wireless plans, prepaid wireless, smartphones, tablets, mobile hotspots, Smart Car services, home phone and internet services including Fios Home Internet.

What brands of phones can I find at the Verizon store in Poughkeepsie?

You can find phones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at the Verizon store.