Verizon

4.7
320 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Poughkeepsie’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
2001 South Rd, Poughkeepsie, NY
12601, United States

Hours

Reviews

4.7
318 reviews
5 stars
284
4 stars
10
3 stars
4
2 stars
1
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Michael, Tom H, and Chris Morrison.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with billing and service quality.

Efficiency

Several customers highlighted the quick and efficient service they received, often noting how staff members helped them resolve issues or complete transactions in a timely manner.

Product Knowledge

Customers frequently commented on the staff's expertise in helping them choose the right products and plans, indicating a strong understanding of the offerings.
  • TM
    Tracey Marceron
    Dec 29, 2025
    5.0
    I found this store to be very helpful in replacing two phones. The service was great and Sam took his time explaining everything we asked about. He did not make us feel like we were senior idiots when we needed things to be explained to my 66 year old husband and my 85 year old mom. Thank you Sam!
  • JP
    Joseph Perlman
    Dec 27, 2025
    1.0
    I went here to get some screen protectors for my phone. I get a discount for my accessory purchases. The gentleman working with us said I didn't, even though I called Verizon after and they said I do. Notwithstanding, maybe it's a retailer thing, but the guy said he would give it to me anyway, which I appreciated. I paid and took the bill and he didn't apply it and basically outright lied about it.
  • PO
    Patti OBrien
    Nov 17, 2025
    5.0
    This was a extremely nice visit at the Verizon store Keanu was very professional and knowledgable.
  • DS
    David Shkreli
    Nov 10, 2025
    5.0
    Keanu was very helpful he went above and beyond to provide the best customer service I was very happy. He got us a great deal and I highly recommend him.
  • JA
    JOAN AHERN
    Oct 24, 2025
    5.0
    Amazing, Friendly, Professional service at the Poughkeepsie Galleria Verizon store. Michael was more than happy to help with our phone up grades, took his time to make sure we understood the whole process. A big shout out to Shake as well for all his assistance. Great team at the Poughkeepsie mall .

Frequently Asked Questions About Verizon

What services does Verizon at 2001 South Rd offer?

Verizon offers wireless plans, prepaid wireless, smartphones, tablets, mobile hotspots, Smart Car services, home phone and internet services including Fios Home Internet.

What brands of phones can I find at the Verizon store in Poughkeepsie?

You can find phones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at the Verizon store.