Total Wireless

4.7
34 reviews
Prepaid Cell Phone Store In NY, Poughkeepsie

About

Cell Phone StoreTelecommunications Service ProviderTelephone Company
Experience wireless freedom, premium perks, affordable plans, and no long-term contracts at Total Wireless in Poughkeepsie, NY. With budget-friendly Multiline plans, you can add a 4th line at no additional cost. Covered by the Verizon network, we help you find the right fit for your lifestyle. Stop by today and explore our wide selection of the latest devices and accessories. You can even keep your own phone and number. At Total Wireless, we’re totally with you.

Details

  • Requires appointmentNot available

Location

Total Wireless
358 Main St, Poughkeepsie, NY
12601, United States

Hours

Reviews

4.7
34 reviews
5 stars
31
4 stars
0
3 stars
1
2 stars
0
1 star
2
  • KS
    Kyle Sumahit
    Nov 16, 2025
    1.0
    Paid the price for two iphones got one iphone and an Samsung she was really rude she called my phone provider and said it was me that's illegal you need permission and she didn't she took it upon herself to say she was me I recommend going somewhere else for a phone
  • DT
    Derick Terracciano
    Jul 26, 2025
    5.0
    Ash was very helpful and helped me transfer my information, highly recommended
  • NA
    Nelson Alves
    Aug 13, 2024
    3.0
    Excellent store, fantastic service!! Nesser was excellent. I explained to him that the plan card I got from Walmart for $60 put me on the old unlimited+ plan that is deprioritized. That means it slows down in times of congestion. It was horrible. Slow almost everywhere I went. It was practically unusable. I told him that I couldn't use it and he explored several options. One was to just pay for the new plan which was $69. Unfortunately, we didn't have enough money so we couldn't do that. Another was to just wait it out and upgrade at the end of the current plan's billing cycle. That was no good either as the plan's deprioritization was so bad I could barely use it. Finally, the last option was that he had a used phone number that currently wasn't being used which is on the brand new Total 5G $50 plan. That plan includes unlimited high priority data. Which means it won't slow down during times of Network Congestion. He gave it to us for $40. This was perfect!! As soon as the SIM card was put into my phone I immediately noticed faster speeds. My phone works great again!! He was a lifesaver and a very big help!! Come here if you need any help with your Total Wireless service!!! <:D EDIT/UPDATE: Unfortunately had to take away 2 stars due to a very shady phone call I recently had with this location...I was looking to set up a new account for my family with 5 lines and was told the price would be about $450 to $500. Um..excuse me..what? Not even POSTPAID Verizon costs that much. And even if it did it's POSTPAID so it makes much more sense. According to Total's website, the price you pay for 5 new lines each with new sims and phone numbers is closer to $150. He later called me back and said he could do it for $225. Nope. Called the Ossining location (Peekskill wouldn't answer and Newburgh only spoke Spanish.) and was given the lines for the much more realistic price of $160. Don't know why this store was so dishonest. The guy said it's due to extra fees you pay in-store. Well, Ossining had a $10 fee which made it $160. Not $450, not $500 and not even $225. $160. And that was it. Be very careful with this location and if you don't mind the drive, pick Ossining instead...
  • WC
    Wilmer Chocoj
    May 21, 2024
    5.0
    Hola cómo estás señor
  • AR
    Alvaro Ramos
    May 8, 2024
    5.0
    Muy bueno 👌

Frequently Asked Questions About Total Wireless

What are the store hours for Total Wireless in Poughkeepsie?

Total Wireless is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.

Where is Total Wireless located in Poughkeepsie, NY?

Total Wireless is located at 358 Main St, Poughkeepsie, NY 12601.