Verizon

4.9
38 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Port Washington, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 36 Soundview Market Pl.

Details

  • Curbside pickupNot available

Location

Verizon
36 Soundview Market Pl, Port Washington, NY
11050, United States

Hours

Reviews

4.9
38 reviews
5 stars
37
4 stars
0
3 stars
0
2 stars
0
1 star
1
  • OR
    Olivia Ressa
    2 days ago
    5.0
    I've kept my phone with Verizon for a number of years now. Service has always been pretty good in store but this new store, location and staff really raised the bar. Ron was so incredibly helpful, patient and knowledgable. Having moved from PW to the mountains of CO, 4 hours from the nearest Verizon store, I needed a major upgrade and explanation of the new software. Ron compared my options, broke down pricing and was kind enough to stay late on a Friday night to ensure I had everything I needed before heading back. Thank you so much, Ron!!!
  • HH
    Heidela
    Nov 2, 2025
    5.0
    Shaariff demonstrated patience and expertise by clearly explaining the process of switching our service to Verizon. He answered all of our questions, and efficiently resolved our issues while transferring our data. His positive attitude created a great atmosphere. We highly recommend him, and this Verizon location.
  • AG
    Alec Ganci
    Oct 13, 2025
    5.0
    ⭐⭐⭐⭐⭐ I had an incredible experience at the Verizon store in Port Washington, NY. Ron went so far above and beyond that I will never visit another Verizon store or switch to another carrier after the service he provided. For months, I had been calling Verizon customer service about a billing issue, and no one over the phone could resolve it. Ron took the time to listen, investigate, and fix the problem right there in the store. On top of that, he even helped me with a Fios home internet issue that was outside the usual scope of in-store support. He turned what felt like a dead end into a one-stop solution for both my cell phone and home internet problems. Ron’s professionalism, patience, and genuine care for his customers are rare. He made sure everything was explained clearly, handled my upgrades flawlessly, and ensured everything worked before I left. The entire Port Washington Verizon team was friendly, knowledgeable, and efficient, and the store at 36 Soundview Market Place was spotless and well-organized. If you are in the area and need help with your phone, billing, or even Fios internet, go straight to Verizon Port Washington and ask for Ron. He is simply the best and accomplished what multiple Verizon support lines and stores could not.
  • NF
    nili finger
    Sep 29, 2025
    5.0
    Harris was extremely helpful in my upgrading my iPhone He is knowledgeable and very attentive Thank you Harris for your help Much appreciated
  • TH
    Tommy Helfrich
    Sep 22, 2025
    1.0
    As a former Verizon retail manager I found the treatment I received in this store in direct violation of Verizon’s customer service policies. Saturday I went to buy 2 new iPhones 17 pro’s. It is Verizon policy that when a customer enters the store the representative is supposed to greet them, it never happened. I stood around for 10 minutes and no one said a word to me. Not even a we’re sorry we’re with other customers we will be right sign you. This is wildly unprofessional and not the Verizon way. So I walked out after about 15 minutes and called 611 and ordered my 2 new phones from corporate.

Frequently Asked Questions About Verizon

What wireless services does Verizon at 36 Soundview Market Pl in Port Washington offer?

Verizon offers the latest devices with Verizon network coverage including 5G, smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon at 36 Soundview Market Pl?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 6:00 PM.