Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Port Chester for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
162 reviews
5 stars
88
4 stars
14
3 stars
11
2 stars
11
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed, with some customers praising staff like Styles and Byron for their helpfulness and professionalism, while others report rude and unhelpful service from employees like John.
Staff Knowledge
Several reviews highlight the expertise and patience of certain staff members, particularly Styles, who is frequently mentioned positively for his ability to resolve issues.
Store Experience
Customers express frustration with long wait times and understaffing, leading to poor service experiences, while others appreciate the clean and organized store environment.
Mixed Reviews
Overall, experiences vary significantly, with some customers having excellent interactions while others report serious issues with service and billing.
- JGJoana GoncalvesDec 26, 20255.0We had a fantastic experience with Byron Cabrera at Verizon Port Chester recently . He patiently and very competently worked through a huge fraud issue we experienced on our phones . He was able to help us resolve it all , it was a complicated case but he managed it very professionally and calmly . Thanks Byron it was a true pleasure to have you help us !
- KLKai LiekefettDec 9, 20251.0Terrible customer service and attitude. You feel like a beggar here.
- VSVanessa SanchezNov 10, 20251.0I came to the Port Chester Verizon store for help with an eSIM activation, and the worker refused to help me call because he said he didn’t have access to my account. He just handed me a number to call, even though I didn’t have a working phone since I needed the eSIM activated. I ended up going to another Verizon location, and they were able to call and help me right away. Terrible customer service they clearly didn’t want to help.
- WAWilmer AndrésOct 25, 20251.0Today I went to customize a good home plan for my apartment but the attention was awful. A shortie guy who does not even know what he’s selling assisted us and gave us the worst attention ever with “guessing” what the plans were all about. Yall lost a client, I don’t recommend this place
- SMSean MayoOct 4, 20255.0Styles was very helpful and knowledgeable about what we needed for our purchase. He’s friendly and easy to talk to.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Port Chester?
The Verizon store in Port Chester is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones does the Verizon Port Chester store offer?
The store offers popular smartphone brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services does Verizon in Port Chester provide for businesses?
Verizon offers business cell phones, mobile hotspots, tablets, laptops, and plans to support business communication needs.
Can I schedule an in-store appointment at the Verizon Port Chester location?
Yes, you can schedule an in-store appointment online or via the My Verizon app for a convenient visit.
Does Verizon Port Chester offer options for ordering online and picking up in store?
Yes, you can shop online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods are accepted at Verizon Port Chester?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Is free Wi-Fi available at the Verizon Port Chester store?
Yes, the store provides free Wi-Fi for customer convenience.
What nearby places can I visit before or after shopping at Verizon Port Chester?
Nearby places include BevMax Wines & Liquors for beverages, Party City for party supplies, and McDonald's for food and refreshments.
Are there financial services close to Verizon Port Chester for convenience?
Yes, Bank of America ATM, Bank of America Financial Center, and USALLIANCE Financial are nearby for your banking needs.
What are some local retail and beauty stores near Verizon Port Chester?
You can find stores like Sephora, Ulta Beauty, Burlington, and Sally Beauty close by for your shopping and beauty needs.