Verizon

4.8
366 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Plainview, NY location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1002 Old Country Rd, Plainview, NY
11803, United States

Hours

Reviews

4.8
351 reviews
5 stars
331
4 stars
5
3 stars
0
2 stars
2
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, knowledgeable, and patient, providing excellent support during phone upgrades and troubleshooting.

Efficiency

Customers appreciated the quick and smooth processes for upgrading phones and resolving issues, with many noting the staff's ability to handle multiple customers effectively.

Professionalism

Reviews highlight the professionalism of the staff, with many customers expressing satisfaction with the thoroughness and clarity of explanations provided.

Overall Experience

The majority of customers report a positive experience, often mentioning their intention to return and recommend the store to others.
  • DS
    Deborah Speyer
    2 days ago
    5.0
    The best experience I’ve ever had at a Verizon… I’m used to it taking HOURS and this time it didn’t!
  • LB
    Lisa Bloom
    5 days ago
    5.0
    Great experience from start to finish! I wasn't oversold and got all the help I needed to transfer everything from one phone to the next. Thank you so much!
  • LS
    Luisa Spoto
    6 days ago
    5.0
    Kelly at Verizon was fantastic—professional, knowledgeable, and incredibly helpful. She made everything easy and enjoyable. Highly recommend asking for her!
  • GS
    Gale Shulman
    Jan 2, 2026
    5.0
    Excellent service. I needs a protective cove for phone . They took the time to clean my phone and apply the cover carefully .
  • TL
    Terrence Lee
    Dec 30, 2025
    5.0
    I went to this location to switch carriers. They are very friendly, knowledgeable, and extremely helpful. Our specialist, Kelly, went above and beyond to meet our needs. I don’t regularly do reviews but their service here has pushed me to make one. Highly recommend this location!

Frequently Asked Questions About Verizon

What products and services does Verizon at 1002 Old Country Rd offer?

They offer smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts, and more.

What are Verizon's store hours during the week?

From Monday to Friday, the store is open from 9:30 AM to 7:30 PM.