Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 101 Liberty St in Penn Yan, NY 14527
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
259 reviews
5 stars
211
4 stars
16
3 stars
4
2 stars
4
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being knowledgeable, helpful, and friendly, providing excellent customer service during phone upgrades and account setups.
Product Knowledge
Customers frequently highlight the staff's expertise in navigating phone options and technical issues, ensuring a smooth experience.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding product returns and customer support after the sale, indicating inconsistency in service.
Store Environment
The store is described as clean and welcoming, contributing to a pleasant shopping experience.
- DADoug AmeyDec 22, 20255.0The knowledgeable staff helped me update my iPhone to the latest model, and transfer all my data, quick, easy and without a hitch. Thanks for the great service!
- DWDarryl WallsDec 15, 20255.0Exceptional help highly recommend for all your phone and electronics needs
- SHSean HanesDec 1, 20254.0Was able to help me set-up business account, great team thank you Jason
- TTTrapper TraphagenNov 28, 20255.0Everyone was eager to answer our questions. Had a problem with iphone and it needed to be reset. They directed us to go to Apple store. Phone was in iphone unavailable mode. Thank you all at Russell Verizon store Penn Yan, New York!
- GJGail JennerOct 6, 20255.0Very knowledgeable staff. They were able to help me navigate thru the service I was moving away from. Great bunch of guys who really know the business.
Frequently Asked Questions About Verizon
Where is the Verizon store located in Penn Yan, NY?
The Verizon store is located at 101 Liberty St, Penn Yan, NY 14527.
What are the store hours for Verizon in Penn Yan?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What brands does Russell Cellular carry at the Verizon store in Penn Yan?
The store offers Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products.
What types of products can I find at the Penn Yan Verizon store?
You can find Verizon Wireless products, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid plans.
Does the Verizon store in Penn Yan offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment options are accepted at the Verizon store?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Is the Penn Yan Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which nearby dining options are available close to the Verizon store in Penn Yan?
Nearby dining options include New China Buffet, Casa Mezcal Reserva, Pizza Hut, China King, Lake Life Brewery LLC, Outlet 111, Mark's Pizzeria, Dunkin', and Eastside Grill food truck.
What local attractions can I visit near the Verizon store in Penn Yan?
You can visit Keuka Lake Outlet for river hikes, and if you enjoy breweries, Lyonsmith Brewing Company and Lake Life Brewery LLC are nearby.
Are there any fitness or health services near the Verizon store?
Yes, Snap Fitness gym, Chiropractic Active Health, Finger Lakes Medical Associates, and Lattimore Physical Therapy are nearby.