Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Pelham, NY location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
795 reviews
5 stars
732
4 stars
34
3 stars6
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many highlighting specific representatives like Victor and Mohammed for their exceptional service.
Professionalism
The staff demonstrated a high level of professionalism, with many reviews noting their patience, helpfulness, and ability to handle multiple customers effectively.
Product Knowledge
Customers appreciated the staff's extensive knowledge about products and services, which helped them make informed decisions.
Efficiency
Many reviews mentioned quick and efficient service, with representatives able to resolve issues and complete transactions in a timely manner.
Positive Experiences
Overall, customers reported very positive experiences, often expressing gratitude for the assistance they received and recommending the store to others.
- GBGerald Brown2 days ago4.0Treats people with respect even though they may not be tech savvy, he’s patient and thorough. He goes above and beyond whatever your issues are.
- SCSharon CornickNov 15, 20255.0First let me just say the customer service I received today was phenomenal. All of my questions I had were answered and explained in depth. The patience they had to break every detail was beyond excellent.
- YCYolanda CaraballoNov 11, 20255.0Mohammed was very helpful and courteous. He went out of his way to get us every possible discount.
- JHJayla HarrisonNov 8, 20255.0great customer service!! Mohammad was very friendly and helped me upgrade my phone in a great amount of time.
- SSSasha SmithNov 2, 20254.0The team was excellent, very helpful and explained all of the steps for me to transfer my phone over to a new phone. The only hiccup would be that the store Wi-Fi and router consistently went down, so what would’ve been a speedy visit took a really long time. I understand this was out of the teams control so they did a good job and also managing my expectations given the situation
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Pelham, NY?
You can shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, and monthly discounts at the Verizon store in Pelham.
What are the store hours for the Verizon Pelham location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does the Verizon store in Pelham offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for your convenience.
Is the Verizon Pelham store wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
What payment options are accepted at the Verizon store?
The store accepts American Express, Cash, Discover, Mastercard, and Visa payment methods.
Can I get device repairs done at the Verizon store in Pelham?
Yes, the store offers service and repair for devices.
Does the Verizon store require appointments for service or purchases?
No, appointments are not required; you can visit the store without prior booking.
Are there dining options near the Verizon store in Pelham?
Yes, nearby dining options include Wingstop for fast food chicken, IHOP for breakfast and brunch, Panera Bread café, and Wendy's for burgers and fast food.
Where can I find nearby fitness centers when visiting the Verizon store?
Close to the Verizon store, you can visit LEVEL Fitness Clubs - Pelham, Omni Health and Fitness Complex, and Level Fitness gyms for your workout needs.
Are there convenient services near Verizon for shipping or postal needs?
Yes, near the Verizon store are UPS Customer Center and UPS Access Point location, both offering courier, delivery, and postal services.