Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Pelham, NY location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
814 reviews
5 stars
749
4 stars
36
3 stars6
2 stars2
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their excellent, friendly, and knowledgeable service, highlighting their patience and willingness to help.
Professionalism
Many reviews noted the professionalism of the staff, particularly mentioning agents like Mohammed and Victor for their expertise and courteous behavior.
Efficiency
Several customers appreciated the quick and efficient service, with many noting smooth transactions and effective problem-solving.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to specific employees, indicating inconsistency in service quality.
- NLNancy Leonard2 days ago5.0Victor was great! Quick easy to work with and very pleasant
- WRWilliam Rainford5 days ago5.0Store is convenient and Mo is on the ball. He was able to make a really difficult transition relatively painless. Twice!
- RGRon GrandazzoDec 26, 20255.0Excellent customer service. This guy gets it. Extremely patient and understanding.
- AFAlexis FuerteDec 23, 20255.0Mohammed is super helpful and made our switch to Verizon smooth and easy
- JBJacqueline BurkeDec 15, 20255.0Mohammed was excellent. Very informed and helpful. He was pleasant and patient. He explain to my teenager how to care for her phone. And he showed me how to use my second line. Mohammed is great.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Pelham, NY?
You can shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, and monthly discounts at the Verizon store in Pelham.
What are the store hours for the Verizon Pelham location?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 5:00 PM.
Does the Verizon store in Pelham offer in-store pickup services?
Yes, the Verizon store offers in-store pickup services for your convenience.
Is the Verizon Pelham store wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
What payment options are accepted at the Verizon store?
The store accepts American Express, Cash, Discover, Mastercard, and Visa payment methods.
Can I get device repairs done at the Verizon store in Pelham?
Yes, the store offers service and repair for devices.
Does the Verizon store require appointments for service or purchases?
No, appointments are not required; you can visit the store without prior booking.
Are there dining options near the Verizon store in Pelham?
Yes, nearby dining options include Wingstop for fast food chicken, IHOP for breakfast and brunch, Panera Bread café, and Wendy's for burgers and fast food.
Where can I find nearby fitness centers when visiting the Verizon store?
Close to the Verizon store, you can visit LEVEL Fitness Clubs - Pelham, Omni Health and Fitness Complex, and Level Fitness gyms for your workout needs.
Are there convenient services near Verizon for shipping or postal needs?
Yes, near the Verizon store are UPS Customer Center and UPS Access Point location, both offering courier, delivery, and postal services.