Verizon

4.9
392 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Pearl River, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 89 N Middletown Rd.

Location

Verizon
89 N Middletown Rd, Pearl River, NY
10965, United States

Hours

Reviews

4.9
380 reviews
5 stars
370
4 stars
6
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for their exceptional customer service, being friendly, knowledgeable, and patient.

Employee Performance

Specific employees like Yash, Matthew, and MJ received numerous commendations for their helpfulness and expertise.

Store Experience

Customers reported positive experiences at the Pearl River location, often highlighting the efficiency and professionalism of the staff.

Technical Assistance

Many reviews mention the staff's ability to resolve technical issues effectively, providing thorough assistance with phone setups and troubleshooting.

Value for Money

Some customers expressed concerns about Verizon's pricing and contracts, suggesting that switching to prepaid services may be more economical.
  • RK
    Robin Klion
    Nov 12, 2025
    5.0
    Had such an incredibly good experience today at the Verizon in Pearl River. We spoke with Yash a few days ago , looking for info on upgrading our iPhones. He was so knowledgeable and professional from the start. He explained our options and answered all of our questions clearly. We came into the store to pick up our new phones and Yash was extremely friendly and helpful. He had our new phones up and running within 30 minutes. I would highly recommend stopping by this particular store to have Yash help you with all your phone needs!
  • KD
    Kevin Dunne
    Oct 19, 2025
    1.0
    Verizon is a trap. They claim free phones but you pay monthly for them, they claim service to be $55 a month, get the bill, it’s way over 100 dollars each phone. Try and switch carriers, they charge ya over $1,000 to switch over with your phone they gave “for free”. They lock you in and bleed you dry. Go over to a prepaid service where the phone service is way better and a fraction of the price. Currently now with Mint mobile and glad I got out of their manipulative tactic contracts. Nothing to do with the store specifically, they all do it at Verizon: save yourself thousands a year and just go with prepaid where there’s no hidden fees and tricky contracts. I currently pay $30 a month at Mint mobile and don’t pay a dollar more. Very happy here.
  • RT
    rocco trolio
    Oct 11, 2025
    5.0
    Mason was super helpful fixed my hacked phone
  • AB
    Anne-Marie Boyle
    Sep 11, 2025
    5.0
    Yash was incredibly helpful recently; he was amazingly generous with his knowledge, time and patience. I highly recommend this store.
  • LM
    lauren mckechnie
    Sep 8, 2025
    5.0
    I My wife and I were treated with such customer service as Mason skillfully set up our phones. He was patient and knowledgeable. We would highly recommend him and his store to everyone. Sincerely, Lauren and Roger McKechnie Thank you

Frequently Asked Questions About Verizon

What services does Verizon, Pearl River offer?

Verizon, Pearl River offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and wireless plans including 5G service for consumers and businesses.

Where is Verizon, Pearl River located?

Verizon, Pearl River is located at 89 N Middletown Rd, Pearl River, NY 10965.