Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Patterson, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3105 Route 22.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
375 reviews
5 stars
349
4 stars5
3 stars5
2 stars2
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their friendly, knowledgeable, and professional service, particularly highlighting individuals like Ace, Marquis, and Matthew.
Sales Experience
Several reviews noted positive experiences with the sales process, including helpful explanations of plans and promotions, leading to customer satisfaction.
Staff Knowledge
Customers frequently mentioned the staff's expertise and ability to answer questions clearly, making the purchasing process easier.
Wait Times
Some customers expressed frustration with long wait times, indicating that the store may be understaffed during busy periods.
Billing Issues
A few reviews highlighted concerns about deceptive sales practices and billing errors, leading to dissatisfaction among some customers.
- JHJ HenniganNov 4, 20255.0Great customer service -a pleasure to work with-they were very patient and helped me greatly!!!
- SJStephen JamborOct 31, 20255.0The folks at Verizon in Patterson were responsive, knowledgeable and very customer oriented. Especially Aces - he really went out of his way to help us out.
- KLKen LucianoOct 24, 20255.0Very helpful...knowledgeable group of employees who made the m experience delightful... would recommend this store to anyone looking to make a purchase from Verizon
- JJJaniyaOct 24, 20255.0Jamier gave me wonderful customer service . Very patient & well mannered . He helped me with my two lines & gave me a great deal .
- CJCaitlin JohnsonOct 17, 20251.0Terrible services. Signed me up for two additional plans I did not ask for pushing my bill that is for a single phone line to almost 200 dollars. Terrible service. I would not recommend to anyone.
Frequently Asked Questions About Verizon
What products and services does Verizon in Patterson offer?
Verizon in Patterson offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and provides services like bill payments, new lines, upgrades, device financing, and more.
What are the store hours for Verizon located at 3105 Route 22?
Verizon is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon in Patterson offer in-store pickup and other delivery options?
Yes, Verizon offers in-store pickup, curbside pickup, and delivery services.
Which brands are available at Verizon, Patterson?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and more.
Can I pay with different payment methods at Verizon in Patterson?
Yes, you can pay using American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Where is Verizon in Patterson located?
Verizon is located at 3105 Route 22, Patterson Commons Shopping Center, Patterson, NY 12563.
How can nearby places like Patterson Wine and Spirits or Dollar Tree enhance my visit to Verizon?
After visiting Verizon, you can stop by Patterson Wine and Spirits for beverages or shop for essentials and bargains at Dollar Tree, both conveniently close to the store.
Are there dining options near Verizon in Patterson?
Yes, you can find several dining options nearby such as Subway, Papa John's Pizza, The Farmhouse restaurant, Starbucks, Dunkin', and Baskin-Robbins for coffee, sandwiches, pizza, and desserts.
What nearby services could I use along with my visit to Verizon?
Nearby services like Cozy Nails and Spa and Cosmo Hair Salon are available for beauty treatments, while KeyMe Locksmiths and Western Union offer locksmith and money transfer services respectively.
How can I make an appointment or schedule a visit at the Verizon store in Patterson?
You can schedule your appointment online at https://wirelesszone.com/appointments/ or use the My Verizon app for convenience.