Verizon

3.7
327 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Patchogue for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
499-43 Sunrise Hwy, Patchogue, NY
11772, United States

Hours

Reviews

3.6
211 reviews
5 stars
114
4 stars
16
3 stars
13
2 stars
11
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising staff for being helpful and professional, while others report rude and dismissive behavior, particularly towards elderly customers.

Staff Knowledge

Several customers highlighted the knowledge and efficiency of specific employees, while others experienced frustration due to staff incompetence and lack of assistance.

Store Management

There are complaints about poor management practices, including failure to resolve issues and lack of accountability for mistakes made by staff.

Overall Experience

Many customers expressed dissatisfaction with their experiences, citing long wait times, unresolved issues, and a lack of genuine customer care.
  • BC
    Betsy Craz
    5 days ago
    5.0
    Bobby, German and Sharif were so knowledgeable and helpful- highly recommend this store and its team.
  • CF
    Celestino Fernandez
    5 days ago
    1.0
    It is impossible and frustrated that you can’t get a human when you call especially that the prompts won’t let you ask for an associate
  • CB
    Chris Bisonette
    Dec 31, 2025
    5.0
    I just wanted to take a moment and thank Dillan for last nights excellent service. He was very attentive, knowledgeable, and easy going. My wife and I told him what we needed and he hooked us up. He even managed to set a new business phone line for my wife in store. Overall great experience will definitely come back to the store again. Dillan you killed it with us and that’s honestly the best deal we have had with Verizon in 10 plus years easily. Keep up the great work and I hope you see this. Happy new years.
  • LS
    Lisa Servideo
    Dec 26, 2025
    5.0
    Very professional, helped me look up a plan and get a new phone
  • HP
    Harry Pascal
    Dec 20, 2025
    5.0
    Professional accommodating, and a pleasure to work with.

Frequently Asked Questions About Verizon

What products does the Verizon store in Patchogue offer?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, and products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the Verizon Patchogue store hours?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.