Verizon

4.8
484 reviews

About

Cell Phone Store
TCC Painted Post, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3135 Silverback Ln.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
3135 Silverback Ln, Painted Post, NY
14870, United States

Hours

Reviews

4.8
482 reviews
5 stars
457
4 stars
7
3 stars
1
2 stars
0
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Most customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Ray, Jaimie, and Conlin.

Professionalism

Several reviews highlighted the professionalism of the staff, particularly in handling customer inquiries and issues.

Product Knowledge

Customers appreciated the staff's understanding of products and services, which helped them make informed decisions.

Positive Experiences

Many customers reported having great experiences during their visits, often mentioning the ease of transactions and the welcoming atmosphere.

Assistance with Issues

While most feedback was positive, there was a notable complaint regarding a rude interaction that left a customer feeling dismissed.
  • SO
    Stacy Ogden
    Nov 16, 2025
    5.0
    Ray was patient and awesome. We are very happy with our services today . Ray needs a raise because he knows customer service.
  • SP
    Sam Pierson
    Nov 12, 2025
    5.0
    Ray was especially helpful and was so kind transferring my phone from AT&T to Verizon to my fiancés family account! He made the time go by fast and was so kind!
  • RY
    Ruchirej Yongsunthon
    Nov 8, 2025
    5.0
    Jaimie was so kind and helpful helping me move a phone line to Verizon, looking for the best discounts available. She spent literally hours helping me. While I was in the store, I saw Dylan patiently helping an elderly gentleman and a mother with their phone lines. You can’t get better or kinder service than you would here.
  • CB
    carl bartlett
    Nov 1, 2025
    5.0
    CJ was nice and helped me and my wife get on the bill together for a good price.
  • CO
    Carolyn Orso
    Oct 27, 2025
    5.0
    I had some issues with my phone Jaimie got me fixed up and even helped me set up auto pay and save money. Really happy with her.

Frequently Asked Questions About Verizon

What wireless services does Verizon at 3135 Silverback Ln offer?

Verizon offers the latest devices with Verizon network coverage, including 5G service, smartphones, tablets, Verizon home internet, and award-winning customer service for both consumers and businesses.

What are the store hours for Verizon at Painted Post?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.