Business Details
About
Telecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Oswego, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 137 State Route 104.
Location
Hours
Reviews
4.7
191 reviews
5 stars
162
4 stars
16
3 stars1
2 stars1
1 star
11
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised staff members, particularly Ben and Matt, for their helpfulness, knowledge, and friendly demeanor.
Customer Service
Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers.
Knowledgeability
Staff were frequently noted for their expertise and ability to explain technical details clearly to customers.
Sales Pressure
Some customers reported feeling pressured into purchases or plans, particularly regarding protection plans and add-ons.
Store Environment
While many praised the staff, there were complaints about the store's cleanliness and organization, particularly regarding trash outside.
- CUColleen UrbachOct 22, 20255.0Matt was amazing
- ASAnthony SmallOct 18, 20255.0Awesome store! These guys are great, Matt was a huge help and super nice... Will be doing business here again!
- CVCorliss VarnumOct 8, 20255.0Matt was incredible!!!
- CNCathy NelsonSep 17, 20255.0I can't say enough about how helpful the staff at the Verizon Store on Rt. 104 in Oswego are! They are friendly, patient, efficient, and understanding of my dilemmas. I will remain a Verizon customer because of them.
- EEErik ErbSep 2, 20255.0Great service! Very friendly and helpful!
Frequently Asked Questions About Verizon
What products and services does Verizon Wireless Zone in Oswego offer?
Wireless Zone offers the latest Verizon devices including smartphones, tablets, Verizon home internet, tech accessories, and connected devices. They also provide services like bill payments, new lines, upgrades, device activation, and more.
Where is Verizon Wireless Zone located in Oswego?
The store is located at 137 State Route 104, Suite 7, Oswego, NY 13126, inside Price Chopper Plaza.
What are the operating hours of the Verizon Wireless Zone in Oswego?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Can customers pick up their online orders in-store at Verizon Wireless Zone?
Yes, Verizon Wireless Zone offers in-store pickup services for orders.
What are some of the major brands available at Verizon Wireless Zone in Oswego?
The store carries brands like Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
How can I schedule an appointment or make a reservation at Verizon Wireless Zone?
You can schedule an appointment online at https://wirelesszone.com/appointments/ or use the My Verizon app to manage your visits.
Are there any nearby places to visit before or after shopping at Verizon Wireless Zone?
Yes, you can visit Price Chopper Supermarkets for groceries, enjoy a meal at Little Caesars Pizza or Texas Roadhouse, or check out nearby electronics stores like RadioShack and EZ Repair.
Where can I find a UPS Access Point near Verizon Wireless Zone?
There is a UPS Access Point location nearby that offers courier and shipping services, convenient for your package pickup and drop-offs when visiting Verizon Wireless Zone.
Are there any banks close to Verizon Wireless Zone for financial services?
Yes, KeyBank is located nearby, offering banking, financial services, and investing options for your convenience while visiting the area.
What customer service specialties does Verizon Wireless Zone in Oswego offer?
Verizon Wireless Zone provides award-winning customer service with specialties including wet phone recovery, excellent customer care, and wireless experts to assist with Verizon products and services.