Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Oneida’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
796 reviews
5 stars
736
4 stars
23
3 stars
13
2 stars4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Jason, Anthony, and Tim for their exceptional service.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to resolve issues quickly, with several reviews highlighting specific employees for their knowledge.
Mixed Experiences
While many reviews were positive, there were also reports of rude and unhelpful service from some employees, indicating inconsistency in customer experiences.
Efficient Problem Solving
Several customers expressed satisfaction with how quickly their issues were resolved, often in a matter of minutes, particularly with staff like Jason and Anthony.
Positive Atmosphere
The store environment was described as friendly and welcoming, contributing to a pleasant shopping experience for many customers.
- LALarry AshtonOct 30, 20255.0Shauna was a 100 percent. She will be he only tech that I will have help my from now on. I will travel to where ever she is Thank you Shauna Greatly appreciated
- MHMark HarrisJul 6, 20255.0Problems I've been having for years. Got solved in 15 minutes by aaron and Austin was very helpful. Setting up the appointment.
- JGJessica GlynnJun 24, 20255.0This review is the LEAST bit I can do for the AMAZING man Austin that works for Verizon. I truly am so embarrassed with how my night went, I was in HYSTERICAL tears because my phone crapped the bed at 830pm the night before I was expecting a very important phone call, the store was closed so I about lost my self with a full blown panic attack, Austin took genuine time out of his personal hours and helped me get set up with a new phone thank night so I was able to have my phone and not wait until they were opened in the morning as I had to work the next day. I truly don’t know if this review will reach Austin and this is the TINIEST bit I can do to show just how much I am thankful, I was so hysterical and embarrassed and he was SO CALM COOL AND COLLECTED. I’m so appreciative of you Austin!
- KTKanestio TarbellJul 22, 20165.0Had great service and helped me a lot getting my new LG g5
- BCBrenna CaitlinJul 15, 20155.0Travis was very helpful in getting my irresponsible friend a new phone after cracking her screen 😊
Frequently Asked Questions About Verizon
Where is the Verizon store located in Oneida?
The Verizon store is located at 1067 Oneida Plaza Dr, Oneida, NY 13421.
What are the operating hours of the Verizon store at Oneida Plaza Dr?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store offer appointment scheduling?
No, appointments are not required, but you can call ahead to make one if you prefer.
What brands of smartphones can I buy at the Verizon store in Oneida?
You can buy devices from Apple, Samsung, Motorola, Google, LG, HTC, Asus, and Verizon Wireless at the store.
What services does the Verizon store provide?
They offer Verizon wireless plans, prepaid wireless, Hum smart car services, home phone and internet, mobile hotspots, and Fios home internet.
Can I pay my Verizon bill in-store at the Oneida location?
Yes, you can pay your Verizon bill in-store at the Cellular Sales location in Oneida.
Does the Verizon store offer pickup options for online orders?
Yes, they offer both in-store pickup and curbside pickup services.
What payment methods are accepted at the Verizon store?
They accept American Express, Discover, MasterCard, and Visa credit cards.
What nearby places can I visit before or after shopping at the Verizon store?
You can visit nearby places like Best Cuts (a hair salon), Dollar General (a convenience store), and Community Carwash for automotive detailing.
How can nearby locations like Walmart Oneida and Empire Visionworks be helpful to Verizon customers?
Walmart Oneida offers a variety of shopping including mobile phones and a department store experience, while Empire Visionworks provides optometry services. Both are close to Verizon and can be visited conveniently during your trip.
Are there any nearby automotive services close to the Verizon store?
Yes, Ralph's Collision, Nye Chrysler Dodge Jeep Ram, and Summit Chrysler Dodge Jeep Ram are nearby automotive and repair services you might find useful.