Verizon

4.8
799 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Oneida’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1067 Oneida Plaza Dr, Oneida, NY
13421, United States

Hours

Reviews

4.8
796 reviews
5 stars
736
4 stars
23
3 stars
13
2 stars
4
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly mentioning individuals like Jason, Anthony, and Tim for their exceptional service.

Knowledgeable Staff

Customers frequently noted the staff's expertise and ability to resolve issues quickly, with several reviews highlighting specific employees for their knowledge.

Mixed Experiences

While many reviews were positive, there were also reports of rude and unhelpful service from some employees, indicating inconsistency in customer experiences.

Efficient Problem Solving

Several customers expressed satisfaction with how quickly their issues were resolved, often in a matter of minutes, particularly with staff like Jason and Anthony.

Positive Atmosphere

The store environment was described as friendly and welcoming, contributing to a pleasant shopping experience for many customers.
  • LA
    Larry Ashton
    Oct 30, 2025
    5.0
    Shauna was a 100 percent. She will be he only tech that I will have help my from now on. I will travel to where ever she is Thank you Shauna Greatly appreciated
  • MH
    Mark Harris
    Jul 6, 2025
    5.0
    Problems I've been having for years. Got solved in 15 minutes by aaron and Austin was very helpful. Setting up the appointment.
  • JG
    Jessica Glynn
    Jun 24, 2025
    5.0
    This review is the LEAST bit I can do for the AMAZING man Austin that works for Verizon. I truly am so embarrassed with how my night went, I was in HYSTERICAL tears because my phone crapped the bed at 830pm the night before I was expecting a very important phone call, the store was closed so I about lost my self with a full blown panic attack, Austin took genuine time out of his personal hours and helped me get set up with a new phone thank night so I was able to have my phone and not wait until they were opened in the morning as I had to work the next day. I truly don’t know if this review will reach Austin and this is the TINIEST bit I can do to show just how much I am thankful, I was so hysterical and embarrassed and he was SO CALM COOL AND COLLECTED. I’m so appreciative of you Austin!
  • KT
    Kanestio Tarbell
    Jul 22, 2016
    5.0
    Had great service and helped me a lot getting my new LG g5
  • BC
    Brenna Caitlin
    Jul 15, 2015
    5.0
    Travis was very helpful in getting my irresponsible friend a new phone after cracking her screen 😊

Frequently Asked Questions About Verizon

Where is the Verizon store located in Oneida?

The Verizon store is located at 1067 Oneida Plaza Dr, Oneida, NY 13421.

What are the operating hours of the Verizon store at Oneida Plaza Dr?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.