Verizon

4.9
629 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Ogdensburg’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1200 Patterson St, Ogdensburg, NY
13669, United States

Hours

Reviews

4.9
629 reviews
5 stars
599
4 stars
20
3 stars
5
2 stars
2
1 star
3

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and helpful, often highlighting specific employees like Nick, Todd, and Rodney.

Problem Resolution

Many reviews noted the staff's effectiveness in resolving issues quickly, with several customers expressing satisfaction after previously unsuccessful attempts with other providers.

Sales Experience

Customers appreciated the transparent and pressure-free sales approach, with staff providing tailored recommendations and ensuring customers understood their options.

Store Environment

The store was described as clean and organized, contributing to a positive shopping experience.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, mentioning higher costs for devices and fees compared to online options.
  • JS
    Judy&Bill Strickland
    Nov 13, 2025
    5.0
    Very good customer service nothing at a surprise
  • CB
    Catherine Brown
    Sep 15, 2025
    5.0
    Was having problems with my phone. Went in met a wonderful lady who within 5 minutes fixed the problem. This is after multiple phone calls to Verizon techs that ended with no help.
  • PD
    Patti D
    Jun 8, 2025
    5.0
    Friendly, helpful staff. I got more services and lowered by bill!
  • RW
    Robert M. Wells
    Oct 28, 2021
    5.0
    Salesman was knowledgeable, and pleasant to deal with.
  • CA
    Chuck Anderson
    Feb 7, 2021
    5.0
    Suzanne at the store was delightful to work with. Extremely knowledgeable, didn't try to sell me bells and whistles I don't need. Went and got several phone models to show and demo to help me make the right decision.

Frequently Asked Questions About Verizon

What services does Verizon at 1200 Patterson St offer?

Verizon at 1200 Patterson St offers wireless plans, device upgrades, accessories, exclusive Verizon services, and bill payments in-store.

What brands of phones can I upgrade to at this Verizon store?

You can upgrade to Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other brands available at the store.