Business Details
About
Cell Phone StoreTCC
TCC Norwich, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5403 State Highway 12.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
447 reviews
5 stars
393
4 stars
27
3 stars
10
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and going above and beyond to assist with their needs.
Staff Performance
Specific employees like Jake, Andrue, and Chris received multiple commendations for their exceptional service and expertise.
Efficiency
Many reviews highlighted the quick and efficient service provided during phone upgrades and transfers.
Overall Experience
The majority of customers reported a positive experience, expressing satisfaction with the service and willingness to return.
- NCNichole CarneyJan 3, 20265.0My husband and I had 2 excellent experiences here - 1st with Jarell who helped us both with phone upgrades and adding additional lines for our daughters for Christmas, and 2nd with Andrue who helped us transfer one of our daughters existing numbers to our plan on her new phone. They were both extremely knowledgeable and helpful with all of our needs.
- SBSarah BohnertNov 12, 20255.0Mike was great!
- SCSean CaseyNov 12, 20255.0Brian was great. Thank you for the assistance
- MPmike powerNov 1, 20255.0Mike and Jake were very helpful
- BLBradley LundOct 30, 20255.0Jarell made this process seamless and fast. Great experience!
Frequently Asked Questions About Verizon
What types of products does Verizon at 5403 State Highway 12 offer?
Verizon at 5403 State Highway 12 offers smartphones, tablets, wireless devices, accessories, home internet, and more from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon in Norwich, NY?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Norwich provide in-store and curbside pickup options?
Yes, Verizon Norwich offers both in-store pickup and curbside pickup services.
What services are available for business customers at Verizon Norwich?
Verizon Norwich offers business accounts, new lines, upgrades, device activation, device financing, bill payments, and free bill analysis among its services.
How can I schedule an appointment or pickup with Verizon Norwich?
You can schedule appointments or pickups via their website at https://www.tccrocks.com/appointments/.
What is the phone number to contact Verizon at 5403 State Highway 12?
You can contact Verizon Norwich by phone at +1 607-251-1235.
What nearby places can I visit before or after shopping at Verizon Norwich?
You can visit nearby places such as La Maison Blanche Bakery Cafe for a coffee, Metro Mattress Norwich for home furniture, or Walmart Supercenter for general shopping.
Are there any convenient food options near Verizon Norwich?
Yes, nearby food options include KFC, Taco Bell / KFC, and Subway for fast and casual dining.
Where can I find banking services near Verizon Norwich?
Visions Federal Credit Union is a nearby credit union providing banking services close to Verizon Norwich.
Does Verizon Norwich support 5G service and the latest devices?
Yes, Verizon Norwich offers the latest devices with Verizon network coverage including 5G service for consumers and businesses.