Business Details
About
Cell Phone Store
TCC Norwich, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 5403 State Highway 12.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
446 reviews
5 stars
392
4 stars
27
3 stars
10
2 stars4
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of staff members, particularly Jake, Andrue, Chris, and Shauna.
Knowledgeable Staff
Many reviews highlighted the staff's expertise and ability to explain options clearly, making the upgrade process easier for customers.
Positive Experiences
The majority of customers reported having great experiences, often mentioning their satisfaction with the service received.
Efficiency
Several customers noted the quick and efficient service provided by staff, allowing for smooth transactions.
Willingness to Help
Staff members were frequently commended for going above and beyond, including staying after hours to assist customers.
- SCSean CaseyNov 12, 20255.0Brian was great. Thank you for the assistance
- BLBradley LundOct 30, 20255.0Jarell made this process seamless and fast. Great experience!
- JMJODIE MAYNARDOct 25, 20255.0Love the customer service experience I had With Jake B. Made my up grade and transfer of data seamless. Highly recommended.
- SPShawn PalmerOct 20, 20255.0Andrue, was a great help. He realy went above and beyond. Great kid. Will do bussines with him again.
- BDBetsy DuerheimerOct 13, 20255.0Andrue was a great help with assisting my family with upgrading our telephones. He was very knowledgeable and professional with regards of asking what we were looking for in our new telephones. Thank you, Andrue for excellent customer service.
Frequently Asked Questions About Verizon
What types of products does Verizon at 5403 State Highway 12 offer?
Verizon at 5403 State Highway 12 offers smartphones, tablets, wireless devices, accessories, home internet, and more from brands like Apple, Samsung, Motorola, LG, HTC, and Google.
What are the store hours for Verizon in Norwich, NY?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Norwich provide in-store and curbside pickup options?
Yes, Verizon Norwich offers both in-store pickup and curbside pickup services.
What services are available for business customers at Verizon Norwich?
Verizon Norwich offers business accounts, new lines, upgrades, device activation, device financing, bill payments, and free bill analysis among its services.
How can I schedule an appointment or pickup with Verizon Norwich?
You can schedule appointments or pickups via their website at https://www.tccrocks.com/appointments/.
What is the phone number to contact Verizon at 5403 State Highway 12?
You can contact Verizon Norwich by phone at +1 607-251-1235.
What nearby places can I visit before or after shopping at Verizon Norwich?
You can visit nearby places such as La Maison Blanche Bakery Cafe for a coffee, Metro Mattress Norwich for home furniture, or Walmart Supercenter for general shopping.
Are there any convenient food options near Verizon Norwich?
Yes, nearby food options include KFC, Taco Bell / KFC, and Subway for fast and casual dining.
Where can I find banking services near Verizon Norwich?
Visions Federal Credit Union is a nearby credit union providing banking services close to Verizon Norwich.
Does Verizon Norwich support 5G service and the latest devices?
Yes, Verizon Norwich offers the latest devices with Verizon network coverage including 5G service for consumers and businesses.