Visit our store at New York for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
told me my new phone cant use verizon went to another store fixed my issues instantly
TT
Tosif Tariq
Oct 18, 2025
5.0
Great customer service... Bibba was very knowledgeable and friendly .. she also helped us getting the best plans n discounts .. highly recommend her
AC
Amo Cooks
Oct 18, 2025
5.0
Was at Verizon today Bibba helped us she was fantastic great help and gave us the best deal! Deserves a promotion!!! Ask for Bibba when at Verizon!
EH
Ethan Hunter
Oct 13, 2025
1.0
I purchased a new iPhone at this location this morning, and within an hour received an email from Verizon confirming that a new line had been opened on my account and that I had opted into paying for Google AI Pro—neither of which were ever discussed, authorized, or consented to. This is a blatant case of fraud and a complete breach of trust. The store deliberately added unauthorized services to my account without disclosure or approval. I have reported this incident to Verizon’s regional management and expect immediate corrective action and accountability for this misconduct.
VH
V H
Sep 20, 2025
5.0
In May I entered the Verizone store on 23 street and spoke to Hibba. She was very informative. She provided me wth the information I needed to chane plans. Fast forward and 4 months later, I entered the Verizon store, saw her and asked for her to assist me. She did not disappoint. Hibba provided excellent customer service. She assisted me in changing plans and saving money. She was very knowledgeable , explained and showed me how my plans would change. She was very patient and allowed me to confirm information before making any changes. Please continue the good job!
What products and brands are available at the Verizon store in New York?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the store hours for the Verizon location at 26 W 23rd St, New York?
The Verizon store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon offer in-store pickup and delivery options for online orders?
Yes, Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options where available.
How can I schedule an in-store appointment at the Verizon New York store?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app available on the Apple App Store.
What payment methods does the Verizon store accept?
Verizon accepts pay by check, debit card, and mobile NFC payments; cash is not required.
What types of services does Verizon provide at this location?
Verizon offers mobile plans, wireless internet plans, voice plans, and Fios internet plans.
Are there any nearby dining options around the Verizon store in New York?
Yes, nearby dining options include Pret A Manger (sandwich shop), Wendy's (fast food and burgers), Mangia 23rd (Italian restaurant), and Oxido (Mexican restaurant).
Can I visit any nearby entertainment or event venues after shopping at Verizon?
Yes, you can visit The Giant Room amusement park, Loft20 event space, or The Loft in Flatiron bar for entertainment.
Are there nearby places for beauty and spa services near the Verizon store?
Nearby beauty and spa services include Bling K Beauty SPA for hair removal and laser hair removal, Bling Lash beauty salon, and Whitney Green NY for hair extensions and makeup artistry.
What other types of businesses are close to the Verizon store that might be of interest?
Close by are advertising agencies like BLK BOX and Multiply, a tutoring center called Individual U, and shopping at Karen Kane at Tyrrell Limited, a women's clothing store.