Verizon

3.7
170 reviews

About

Cell Phone StoreElectronics Store
Visit our store at New York for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
26 W 23rd St, New York, NY
10010, United States

Hours

Reviews

3.7
135 reviews
5 stars
71
4 stars
18
3 stars
11
2 stars
7
1 star
28
  • NN
    Naina Nayar
    6 days ago
    1.0
    told me my new phone cant use verizon went to another store fixed my issues instantly
  • TT
    Tosif Tariq
    Oct 18, 2025
    5.0
    Great customer service... Bibba was very knowledgeable and friendly .. she also helped us getting the best plans n discounts .. highly recommend her
  • AC
    Amo Cooks
    Oct 18, 2025
    5.0
    Was at Verizon today Bibba helped us she was fantastic great help and gave us the best deal! Deserves a promotion!!! Ask for Bibba when at Verizon!
  • EH
    Ethan Hunter
    Oct 13, 2025
    1.0
    I purchased a new iPhone at this location this morning, and within an hour received an email from Verizon confirming that a new line had been opened on my account and that I had opted into paying for Google AI Pro—neither of which were ever discussed, authorized, or consented to. This is a blatant case of fraud and a complete breach of trust. The store deliberately added unauthorized services to my account without disclosure or approval. I have reported this incident to Verizon’s regional management and expect immediate corrective action and accountability for this misconduct.
  • VH
    V H
    Sep 20, 2025
    5.0
    In May I entered the Verizone store on 23 street and spoke to Hibba. She was very informative. She provided me wth the information I needed to chane plans. Fast forward and 4 months later, I entered the Verizon store, saw her and asked for her to assist me. She did not disappoint. Hibba provided excellent customer service. She assisted me in changing plans and saving money. She was very knowledgeable , explained and showed me how my plans would change. She was very patient and allowed me to confirm information before making any changes. Please continue the good job!

Frequently Asked Questions About Verizon

What products and brands are available at the Verizon store in New York?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as products from Apple, Samsung, Motorola, Google, Kyocera, and TCL.

What are the store hours for the Verizon location at 26 W 23rd St, New York?

The Verizon store is open Monday through Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.