Business Details
About
VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Services
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
Location
VCA Burrstone Animal Hospital
2448 Chenango Road, New Hartford, NY
13413, United States
Hours
Reviews
4.2
204 reviews
5 stars
137
4 stars
28
3 stars
10
2 stars
7
1 star
22
What are people saying?
AI-generated from recent customer reviews
Staff Care
Customers consistently praised the staff for being friendly, compassionate, and attentive to both pets and their owners.
Service Quality
Many reviews highlighted the thoroughness and professionalism of the veterinarians, with several customers expressing satisfaction with the care provided.
Appointment Issues
Several customers reported difficulties in scheduling appointments, particularly for urgent cases, indicating a need for improved availability.
Pricing Concerns
Multiple reviews mentioned that the services are perceived as expensive, with some customers feeling that the focus has shifted towards profit rather than care.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about unprofessional behavior and lack of empathy from some staff members.
- ASAustin StieneNov 15, 20255.0Brought my cat Max to VCA Burrstone for a urinary blockage and the experience was excellent. The staff was professional, communicative, and very kind with him. Dr. Meenan explained the treatment plan clearly and Max recovered well under their care. He came home eating, drinking, and acting like himself again. I really appreciate the quality of care they provided.
- AAAnyiaNov 4, 20255.0thank you for making time for me always when I’m in need. You guys are the best vet office ever.
- SCSandy CaldwellOct 27, 20255.0Very thorough and friendly with my dogs..vets and techs are super
- KKKayla KallaySep 24, 20255.0Love all the staff at Burrstone. Friendly, kind, compassionate and always make our dogs feel so loved. Thank you for such care over the years.
- TAThomas J. ArmitageMar 20, 20184.0Pricey. But they take good care of our dog.
Frequently Asked Questions About VCA Burrstone Animal Hospital
What are the operating hours of VCA Burrstone Animal Hospital?
VCA Burrstone Animal Hospital is open Monday through Friday from 8:00 AM to 6:00 PM and is closed on Saturdays and Sundays.
Which types of pets does VCA Burrstone Animal Hospital primarily serve?
The hospital primarily serves dogs and cats.
What payment methods are accepted at VCA Burrstone Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
What veterinary services are offered at VCA Burrstone Animal Hospital?
Services include advanced care, dental care, allergy and skin care, diabetes care, diagnostics, diet and nutrition, radiology, surgery, immunizations, microchipping, ophthalmology, parasite control, wellness exams, spay and neuter, ultrasound, urology, vaccinations, and weight management programs, among others.
Does VCA Burrstone Animal Hospital offer any special promotions?
Yes, new clients can get a Free First Exam coupon through their featured message offer.
Where is VCA Burrstone Animal Hospital located?
It is located at 2448 Chenango Road, New Hartford, NY 13413, USA.
What are some nearby veterinary services to VCA Burrstone Animal Hospital?
Nearby is Burrstone Animal Hospital, another veterinary service provider, which may be useful for additional pet care needs.
Are there any fitness or physical therapy centers near VCA Burrstone Animal Hospital?
Yes, nearby facilities include CrossFit OPH, S.M.A.R.T Physical Therapy, Valley Gymnastics, F.I.Training, 1-Up Wellness, Conway Sports Physical Therapy, O.B. Training, and O.B. Training and Sports Performance, which could be convenient for pet owners combining their fitness routine with vet visits.
What nearby accommodations are available for out-of-town clients visiting VCA Burrstone Animal Hospital?
There are several nearby hotels including Ramada New Hartford, Quality Inn and Suites New Hartford - Utica, and Quality Inn & Suites New Hartford - Utica, offering convenient lodging options.
How can I find more information or connect with VCA Burrstone Animal Hospital online?
You can visit their website at https://vcahospitals.com/burrstone or their Facebook page at https://www.facebook.com/116961268364163.