Visit our store at Nanuet for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting rude or unhelpful staff, while others praised specific employees for their exceptional service.
Billing Issues
Numerous reviews highlight ongoing problems with unauthorized charges and billing discrepancies, leading to frustration among customers.
Store Environment
The store is described as clean and well-stocked, but some customers noted a lack of staff engagement and professionalism.
Staff Attitude
Several reviews mention staff being preoccupied or uninterested in assisting customers, contributing to a negative shopping experience.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with specific employees who provided helpful and efficient service.
VB
vera brenya
Nov 7, 2025
1.0
The employees have no respect for customers. They walk out on us whiles i sought their assistance with my verizon gift card.
TG
toma Gordon
Oct 23, 2025
5.0
Excellent
EP
Estrilda Paz
Oct 14, 2025
5.0
The people are very accommodating and approachable, helpful and nice in transferring all may datas in my new cell phone.
HC
hector cato
Oct 1, 2025
1.0
These people don’t want to sell anything the service is bad I will never go back to that store in my life 👎
AF
Avigail Feder
Sep 29, 2025
1.0
They are still adding unauthorized charges to my account adding add-ons please report to CCO.
I have also filled out the complaint form for this location and will be submitting it tonight
Every month it is nonstop where I need to reach out to Verizon and they only provide temporary fixes for the month not long-term and they consistently are adding things onto my plan that I never authorized. I am trying to switch couriers at this time.