Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Montgomery, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 125 Hawkins Dr.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.8
315 reviews
5 stars
295
4 stars
5
3 stars1
2 stars1
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being knowledgeable, friendly, and helpful, with many customers highlighting specific employees like Angela, Rhianna, and Tony for their exceptional service.
Efficiency
Customers frequently mention the efficient handling of transactions and problem-solving, making their experiences smooth and stress-free.
Product Knowledge
Employees are noted for their expertise in explaining products and services, helping customers make informed decisions.
Mixed Experiences
While many reviews are positive, there are some negative experiences related to management and specific incidents that detracted from overall satisfaction.
- SKStacy KwiatkowskiJan 3, 20265.0Ranveer and JP were most helpful and I had a smooth experience where my phone was transferred all data and very professional and courteous. Ranveer gave me time to check over my phone and data to make sure everything is OK. I also got a free Samsung watch ⌚️ as a promo. Very happy here with service! Will definitely 💯 come again!
- VVVampa ValentineDec 30, 20255.0Rhianna was such ⏃ help while going thru the upgrade process! From picking which phone was best to making sure everything was transferred over and even made sure ⟟ was signed ⟟ to all my important apps! She is definitely my go to from now on. Montgomery Verizon has the best customer service all around!
- LML MoooDec 30, 20255.0RHIANNA IS YOUR GO TO GIRL!! She strives to make the experience great! She is thorough in her work. She helped me with all my needs. I am super happy with my new phone! I even saw her help another customer out while waiting for my phone to transfer and she was not able to help them, but they still left with good information and a smile on their face.
- KGKelli GreanyDec 29, 20255.0Angela was absolutely amazing! She went out of her way to help me and made sure everything was set up perfectly before I left. Friendly, patient, and extremely knowledgeable. Verizon is lucky to have team members like this!
- COColleen O'KeefeDec 26, 20255.0⭐⭐⭐⭐⭐ Absolutely amazing experience at the Verizon store in Montgomery, NY! The staff is incredibly knowledgeable, patient, and genuinely helpful. They took the time to explain everything clearly, answered all of my questions without rushing me, and made sure I left with exactly what I needed. Customer service like this is hard to find these days. The store is well-run, friendly, and efficient. I highly recommend this location to anyone looking for great service and a stress-free Verizon experience!
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 125 Hawkins Dr, Montgomery?
Verizon at 125 Hawkins Dr is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
What services does Verizon offer at the Montgomery location?
They offer bill payments, business accounts, free bill analysis, new lines, upgrades, new devices, accessories, internet, Verizon Wireless Plans, total mobile protection, prepaid plans, device activation and financing, wet phone recovery, Verizon Protect, in-store pickup, no contract plans, and Fios Home Internet.
Does Verizon in Montgomery provide in-store pickup and delivery options?
Yes, Verizon offers in-store pickup and has delivery services available, including curbside pickup and in-store shopping.
What brands and products can I find at Wireless Zone, Verizon Authorized Retailer in Montgomery?
You can find brands like Apple, Samsung, Google, Motorola, LG, JBL, and more. Products include smartphones, tablets, wireless devices, jetpacks, phone cases, screen protectors, chargers, Bluetooth headphones, smartwatches, and smart car solutions.
Where is Verizon Montgomery located?
It is located at 125 Hawkins Dr, ShopRite Plaza, Montgomery, NY 12549.
How can I contact Verizon Montgomery?
You can call them at +1 845-784-1515 or email wz412@wireless-zone.com.
Are there any nearby places to visit when going to Verizon Montgomery?
Yes, nearby places include Cascarino's Pizzeria & Ristorante for Italian dining, ShopRite supermarket for grocery shopping, and Hair Kare Salon for beauty services, all located close to the Verizon store at ShopRite Plaza.
Can I find any pharmacies or medical services near Verizon Montgomery?
Yes, Rite Aid pharmacy and Montgomery Family Medicine clinic are nearby, providing convenient access to healthcare and pharmacy services when visiting the area.
Are there food options close to Verizon Montgomery?
Yes, nearby eateries include Blazing Bagels for breakfast, McDonald's and Burger King for fast food, Dunkin' for coffee and donuts, and Renee's Hot Stuff Deli for sandwiches.
What transportation or financial services are available near Verizon Montgomery?
Nearby financial services include Western Union for money transfer, Hudson Valley Credit Union, and several ATMs like The Exchange Network and LibertyX Bitcoin ATM. These provide convenient options for financial transactions when visiting Verizon.