Verizon

4.8
308 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Montgomery, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 125 Hawkins Dr.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
125 Hawkins Dr, Montgomery, NY
12549, United States

Hours

Reviews

4.8
304 reviews
5 stars
284
4 stars
5
3 stars
1
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Angela, Rhianna, and Tony, received high praise for their helpfulness, knowledge, and ability to make the purchasing process smooth and stress-free.

Professionalism

Many customers noted the professionalism and friendliness of the employees, contributing to a welcoming atmosphere.

Problem Resolution

Several reviews highlighted the staff's ability to resolve issues effectively, with specific mentions of employees going above and beyond to assist customers.

Product Knowledge

Employees demonstrated strong knowledge of products and services, helping customers make informed decisions and find the best deals.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, particularly regarding management and specific interactions that felt unprofessional.
  • CG
    Carol G
    Oct 29, 2025
    5.0
    The sales person was courteous, knowledgeable and professional. We had a good experience purchasing a new iPhone 17.
  • KM
    Kyle McCabe
    Oct 16, 2025
    5.0
    Kayla was amazingly helpful! Montgomery NY location rules
  • LW
    Lawrence Williams
    Oct 10, 2025
    5.0
    Hus was amazing . Setup my new phone without having me to much work . Awesome person!
  • TL
    Thomas Lilla
    Oct 3, 2025
    5.0
    I was having some issues with my Verizon network, and Angela went above and beyond to help me out! She not only fixed the problem quickly but also took the time to walk me through every step, making sure I understood everything. She was incredibly helpful, attentive, and professional. I’ll absolutely be coming back here for any future Verizon services — highly recommend!
  • NS
    Nicole Stalter
    Oct 1, 2025
    5.0
    Opened a business account through this location, I must say.... the manager went above and beyond. Thank you so much Angela. A big thank you to Rhianna as well who helped make the entire transaction go smooth. These two are such wonderful, considerate women. Look forward to expanding and doing much more business with this location in the years going forward!

Frequently Asked Questions About Verizon

What are the operating hours of Verizon at 125 Hawkins Dr, Montgomery?

Verizon at 125 Hawkins Dr is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.

What services does Verizon offer at the Montgomery location?

They offer bill payments, business accounts, free bill analysis, new lines, upgrades, new devices, accessories, internet, Verizon Wireless Plans, total mobile protection, prepaid plans, device activation and financing, wet phone recovery, Verizon Protect, in-store pickup, no contract plans, and Fios Home Internet.