Verizon

4.5
320 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Middletown’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
160 Dolson Ave, Middletown, NY
10940, United States

Hours

Reviews

4.5
312 reviews
5 stars
265
4 stars
10
3 stars
6
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and knowledge of staff members like Keanu, Rollin, and Dylan, highlighting their ability to resolve issues and provide excellent service.

Negative Experiences

Several reviews mentioned poor experiences with staff, particularly with Francisco, who was described as rude and unprofessional, leading to frustration among customers.

Store Environment

Customers appreciated the clean and welcoming atmosphere of the store, which contributed to their positive experiences.

Sales Practices

Some customers reported feeling misled by sales representatives regarding promotions and trade-in values, leading to dissatisfaction with their purchases.

Staff Recommendations

Specific staff members, such as Mike Burns and Rollin, received high recommendations from customers for their exceptional service and professionalism.
  • KS
    Kristen Solano
    Nov 13, 2025
    5.0
    Keanu was simply amazing! Extremely helpful! Will recommend anyone to him!
  • FS
    frank s
    Oct 29, 2025
    5.0
    Keanu was very helpful in helping me get my new phone and account updated. He took his time and answered all my questions and showed me all the new stuff on my phone and account. This was by far the best experience I have had with Verizon and Keanu was the reason. His knowledge of the phones and overall customer service was top notch and I will look forward to working with him in the future.
  • DS
    D Santikul
    Oct 22, 2025
    5.0
    Keanu was very helpful and very knowledgeable. He answered my questions with confidence and honesty. Thank you for your help, Keanu!
  • SK
    Sarah Klein
    Oct 15, 2025
    5.0
    Keanu was excellent! Very knowledgeable and kind!
  • AU
    Alexandra Urbonowicz
    Oct 15, 2025
    5.0
    Literally amazing Keanu helped me so much he made all my phone worry go away! He was so kind and just knowledgeable when I was clearly not! Thank you again!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Middletown?

The Verizon store, known as Cellular Sales, is located at 160 Dolson Ave, Middletown, NY 10940.

What are the operating hours for the Verizon store at 160 Dolson Ave?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.