Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Merrick, NY location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
280 reviews
5 stars
263
4 stars
6
3 stars2
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of Yogi and Phil as standout employees.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and ability to handle customer inquiries effectively.
Store Experience
The store environment was described as clean and welcoming, contributing to a positive overall shopping experience.
Efficiency
Customers appreciated the quick and seamless service, particularly in phone upgrades and data transfers.
Mixed Feedback
While most reviews were positive, there were a few mentions of poor customer service experiences, indicating inconsistency in service quality.
- PSPhyllis Shakespeare6 days ago5.0When I walked in, I was greeted with a smile. Yogi was very attentive and professional. He is located in Merrick and I will now go to Merrick for all of my Verizon needs. Thank you Yogi!
- PMPrashanth Krishna MJan 3, 20265.0I had a great experience at the Verizon store with Yogi and the store owner. I purchased the iPhone 17 Pro and iPhone 17 Pro Max, and the service was excellent from start to finish. Yogi was very helpful, knowledgeable, and patient, and the owner was also very supportive and professional. The service was especially impressive after 6 PM, when things are usually busy, but they still took the time to make sure everything was set up perfectly. Highly recommend this store and the team!
- KHkarissa hummelJan 2, 20265.0Phil was great! Helped us in a timely manner.
- YOYolanda O'ConorDec 17, 20255.0Phil was great to work with. But verizon billing is not making me a happy person right now.
- SBSharline BryanDec 6, 20255.0My experience with Phil was an amazing one. He’s very helpful. They’re friendly. I’m very informative. He made the Verizon experience a good one. Thank you, Phil for all you did for me and my boys.
Frequently Asked Questions About Verizon
What are the opening hours for Verizon in Merrick, NY?
The Verizon store in Merrick, NY is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does Verizon Merrick offer in-store pickup for orders?
Yes, Verizon Merrick provides in-store pickup services for your convenience.
What payment options are accepted at Verizon Merrick?
Verizon Merrick accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Does the Verizon store at 2151 Merrick Rd have wheelchair accessibility?
Yes, the Verizon Merrick store features a wheelchair accessible entrance.
Can I get my device repaired at Verizon Merrick?
Yes, Verizon Merrick offers device service and repair services.
Is there curbside pickup available at Verizon Merrick?
Yes, Verizon Merrick offers curbside pickup for customers.
What wireless plans and products can I find at Verizon Merrick?
You can shop for smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, and monthly discounts at Verizon Merrick.
Which beauty salons are near Verizon in Merrick where I might go after shopping?
Nearby beauty salons include Boost Your Beauty Medispa: Filomena Abitino-Howe, RPA-C, Q-Shopping Us, and Luminez Salon where you can enjoy beauty treatments after visiting Verizon.
Are there restaurants near Verizon Merrick to grab a meal before or after my visit?
Yes, nearby restaurants include Al Pastor (Mexican), La Piazza Merrick (Italian and Pizza), Taquería Al Pastor (Taco), and Cold Stone Creamery for ice cream and desserts.
What nearby banks could I visit near Verizon Merrick for financial services?
You can visit Investors Bank, Capital One Bank, or Citizens which are all conveniently located near Verizon Merrick.