Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Massena’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
999 reviews
5 stars
942
4 stars
20
3 stars14
2 stars7
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Justin received numerous commendations for his exceptional customer service, being described as friendly, knowledgeable, and patient.
Efficiency
Customers appreciated the quick and efficient service, with many noting that their issues were resolved in a timely manner.
Product Knowledge
Justin was frequently praised for his thorough understanding of products and services, helping customers make informed decisions.
Supportive Environment
The store was noted for its welcoming atmosphere, with staff being described as helpful and accommodating.
Repeat Business
Many customers expressed their intention to return to the store, highlighting their positive experiences.
- JSjohn smith2 days ago5.0Great job Verizon I stopped in today to get some help with my phone representative was very helpful and help me through all of my issues thank you so much I'll come back in the future good job.
- TATyler Arquette3 days ago5.0Thank you so much so much verizon, the representative did such a good good job helping me switch over my phone, will definitely come again when it's time to upgrade my phone
- JSJohn Simons5 days ago5.0Very nice to work with. Knowledgeable Good service, Helpful Works with others really well. Thanks for everything, was a pleasure to come to Verizon as usual. Will come again thank you.
- AKAustin KeithNov 14, 20255.0Justin Fox handled my upgrade with amazing efficiency. He easily handled all the issues we had with ease and in a timely fashion. By the end I was extremely satisfied with my experience at Verizon.
- DMDave MansonNov 14, 20255.0Justin did amazing, he fixed my phone issues that nobody else could fix for me. Thanks for the help and everything that you did for me. I'll definitely be coming back to this Verizon again.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Massena?
The Verizon Cellular Sales store is located at 1 1/2 Malby Avenue, Massena, NY 13662.
What brands of smartphones can I find at Cellular Sales in Massena?
You can find smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at Cellular Sales.
What are the store hours for Verizon Cellular Sales at 1 1/2 Malby Avenue?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I pick up my online order at the Cellular Sales store?
Yes, Cellular Sales offers both in-store pickup and curbside pickup services.
Does Cellular Sales provide assistance with upgrading Verizon plans and devices?
Yes, their wireless sales consultants help upgrade Verizon plans and devices including Apple iPhones, Samsung Galaxy, Google Pixel, and Motorola phones.
What payment options are accepted at the Verizon Cellular Sales store in Massena?
The store accepts American Express, Discover, MasterCard, and Visa.
Do I need an appointment to visit the Verizon store at 1 1/2 Malby Avenue?
No appointment is required to visit the Verizon store, but you can call to make one if preferred.
Which nearby stores can I visit for additional shopping after visiting Cellular Sales?
After visiting Cellular Sales, you can check out nearby stores like Dollar General for discount shopping, The Home Depot for home improvement needs, and Walmart Massena for general retail.
Where can I grab a quick meal or snack near the Verizon Cellular Sales store?
Nearby food options include Dairy Queen for ice cream and fast food, Pizza Hut for pizza and chicken, and Subway for sandwiches.
Are there nearby services where I can manage money transfers or financial needs close to Cellular Sales?
Yes, Western Union for money transfer services and Northern Credit Union for banking needs are located nearby.