Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Massena’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.9
1,016 reviews
5 stars
959
4 stars
20
3 stars14
2 stars7
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Justin received high praise for his exceptional customer service, being described as helpful, knowledgeable, and friendly.
Efficiency
Customers appreciated the quick and efficient service provided, with many noting that their issues were resolved in a timely manner.
Product Knowledge
Justin was frequently recognized for his expertise in explaining phone options and plans, helping customers make informed decisions.
Positive Experience
Overall, customers expressed satisfaction with their experiences at the store, often mentioning they would return for future needs.
- DLDavid Lawrence2 days ago5.0The representative was very kind. Helped with everything that was needed. Also very polite . Thank you so much for everything and being a great Verizon team member great job.
- DSDoreen St-Denis3 days ago5.0Verizon helped me again you guys are awesome I stopped by for help with my passwords and I got help as usual this place is awesome :)
- DDDenise Gotham (DeeAnn)Jan 1, 20265.0They were very helpful, explained everything very clearly for us, and were very polite, we had a very good experience. Thanks for the great experience, appreciate all the help with the phone transfer!
- NGNoah GoodletteDec 31, 20255.0Stopped in to Verizon today to inquire about about some help with my phone, the employee was very helpful and assisted me with my problem. This Verizon is awesome, always come here when i need a phone or help.
- JCJerry CookDec 31, 20255.0Came to Verizon today to pay my bills and get some help with my phone, the gentleman was very pleasant and extremely helpful and got me taken care of. Thanks for the help. Definitely coming back to this store in the future.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located in Massena?
The Verizon Cellular Sales store is located at 1 1/2 Malby Avenue, Massena, NY 13662.
What brands of smartphones can I find at Cellular Sales in Massena?
You can find smartphones from Apple, Samsung, Motorola, Google, LG, HTC, and Asus at Cellular Sales.
What are the store hours for Verizon Cellular Sales at 1 1/2 Malby Avenue?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Can I pick up my online order at the Cellular Sales store?
Yes, Cellular Sales offers both in-store pickup and curbside pickup services.
Does Cellular Sales provide assistance with upgrading Verizon plans and devices?
Yes, their wireless sales consultants help upgrade Verizon plans and devices including Apple iPhones, Samsung Galaxy, Google Pixel, and Motorola phones.
What payment options are accepted at the Verizon Cellular Sales store in Massena?
The store accepts American Express, Discover, MasterCard, and Visa.
Do I need an appointment to visit the Verizon store at 1 1/2 Malby Avenue?
No appointment is required to visit the Verizon store, but you can call to make one if preferred.
Which nearby stores can I visit for additional shopping after visiting Cellular Sales?
After visiting Cellular Sales, you can check out nearby stores like Dollar General for discount shopping, The Home Depot for home improvement needs, and Walmart Massena for general retail.
Where can I grab a quick meal or snack near the Verizon Cellular Sales store?
Nearby food options include Dairy Queen for ice cream and fast food, Pizza Hut for pizza and chicken, and Subway for sandwiches.
Are there nearby services where I can manage money transfers or financial needs close to Cellular Sales?
Yes, Western Union for money transfer services and Northern Credit Union for banking needs are located nearby.