Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Massapequa Park for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
345 reviews
5 stars
178
4 stars
39
3 stars
29
2 stars
20
1 star
79
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised specific employees like Karen, Omar, and Maleek for their helpfulness and professionalism, while others reported poor service from staff like Kyle and Marc.
Wait Times
Numerous reviews highlighted long wait times for service, with some customers expressing frustration over delays even for simple transactions.
Sales Practices
Several customers expressed dissatisfaction with perceived upselling tactics and unexpected charges added to their plans, leading to feelings of being misled.
Store Environment
The store was noted for being clean and well-organized, but some customers mentioned issues with parking and accessibility.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues, indicating inconsistency in service quality.
- AGA Ge2 days ago5.0Joe is the man, very entertaining, made my upgrade a memorable experience. I told him I’m speaking to his boss. It’s a matter of time before he’s running the show. I know where im sending all my family and friends. To Joe @ Verizon in Massapequa. I appreciate you brother. There needs to be more people like you in today’s day & age! See you soon for my wife, mothers, brother & sisters phone in the next coming weeks!
- NJNeil Johnson4 days ago5.0IF YOU GO TO VERIZON IN MASSAPEQUA, ASK FOR JOE. I swear this man is built different. I went in there READY TO VIOLATE somebody. Like, I had just gotten off the phone with customer service and it felt like I was talking to a soggy ham sandwich. Zero help.I was two seconds away from switching to T mobile. Then boom Joe steps in like the final boss of customer service. Whoever his boss is needs to give him a promotion!
- SPSue Prochilo5 days ago5.0Joe at Verizon in Massapequa is phenomenal! After a horrific ordeal in Farmingdale for 4 hours, a bit of a goughing and totally screwing up the whole thing, I saw Joe in Massapequa. In 1 hour (and he stayed beyond closing time) he had resolved all of my problems and gave me a much better and more affordable upgrade. He went way out of his way to undo the mess and I had my two new phones in one hour! If you have to do any business with Verizon I suggest you look for Joe in Massapequa. You'll find no one better!!!
- KFKenya Finch5 days ago5.0Earlier this week, I called the Massapequa location to inquire about their Black Friday promotions. I first spoke with Alexis, who was incredibly helpful over the phone and made the process much easier before I even arrived. When I came in for my appointment, I was paired with Mark S., and his customer service was truly exceptional. He was patient, informative, and genuinely invested in helping me find the best option. Not only did he secure a deal that beat all major competitors, but he also took the time to explain everything thoroughly and clearly. Although I haven’t committed to services yet, I felt compelled to share my experience because it exceeded my expectations. I highly recommend visiting the Massapequa location and booking an appointment with Mark—you won’t be disappointed
- ARAlissa RoseNov 7, 20255.0Alexa was so helpful and patient with me setting up my new phone. Usually this is stressful for me but she made it so effortless and easy. Thank you!
Frequently Asked Questions About Verizon
What are the Verizon store hours in Massapequa Park?
The Verizon store in Massapequa Park is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Which smartphone brands does Verizon at Massapequa Park offer?
The store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What delivery and pickup options are available at the Verizon Massapequa Park store?
Customers can choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Can I schedule an appointment at the Verizon Massapequa Park store?
Yes, you can schedule an in-store appointment online through Verizon's website or the My Verizon app.
What products and services are available at Verizon in Massapequa Park?
The store provides mobile plans, wireless internet, voice plans, Fios internet plans, business cell phones, hotspots, tablets, and laptops.
Does the Verizon store in Massapequa Park offer repair services?
No, this Verizon location does not offer service repair.
What payment methods does Verizon Massapequa Park accept?
They accept checks, debit cards, mobile NFC payments, and do not require cash only transactions.
Is free Wi-Fi available inside the Verizon Massapequa Park store?
Yes, free Wi-Fi is available for customers inside the store.
What nearby places can I visit before or after shopping at Verizon Massapequa Park?
You can visit Just Breathe Yoga or Hot Yoga Massapequa for relaxation, enjoy Italian cuisine at Bar Grazie or Ciao Baby, or grab a quick bite at Quiznos nearby.
How can nearby places like Capital One Bank or Best Western Bar Harbour Inn be convenient when visiting Verizon Massapequa Park?
Capital One Bank is nearby for quick banking needs, and Best Western Bar Harbour Inn offers lodging options if you're traveling and need accommodation close to Verizon.