Verizon

4.8
286 reviews

About

Cell Phone Store
Mobiles Best Answer

Location

Verizon
4734 Vernon Blvd, Long Island City, NY
11101, United States

Hours

Reviews

4.9
272 reviews
5 stars
262
4 stars
0
3 stars
0
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Omar and Javier, for their helpfulness, professionalism, and patience.

Product Knowledge

Staff members demonstrated strong knowledge about products and services, assisting customers effectively with their needs.

Positive Experiences

Numerous reviews highlighted enjoyable experiences, with customers feeling well taken care of during their visits.

Location Issues

Some customers expressed frustration regarding the store's status as a retailer rather than an official Verizon store, leading to concerns about hidden fees.

Mixed Reviews

While many reviews were positive, a few customers reported negative experiences, particularly regarding service quality and deceptive sales practices.
  • RY
    Raymo Yan
    6 days ago
    5.0
    Omar was super helpful and patient and made the whole process extremely smooth. Nicest Verizon employee I’ve ever met!
  • AL
    Andrew De Lello
    Nov 16, 2025
    1.0
    Wasted my time going here. Scheduled an appointment for “bring your bill” deal. The person working there had know idea about my appointment or the promotion. Wasted my time and energy. What a joke.
  • JZ
    Jorge Zhunio
    Oct 29, 2025
    5.0
    Óscar was exceptionally kind and professional. The entire staff was friendly, and the new account process was smooth and easy.
  • JY
    JOOYEON JUDY YANG
    Oct 29, 2025
    5.0
    Good service. Fast speedy service, well knowledgeable and patient service. I highly recommend to new and current clients to visit the store to ask any questions regarding upgrading or seeking an explanation of bills.
  • SS
    Sabrina
    Oct 26, 2025
    1.0
    This location is not a real Verizon store, it’s a Verizon retailer, and they are total scammers. They add crazy hidden fees and charges that you’ll never see at an official Verizon store. I wish I had known before signing anything they were not upfront or honest about costs. Save yourself the headache and go to an actual Verizon-owned store, not this one.

Frequently Asked Questions About Verizon

What are the regular operating hours for Verizon at 4734 Vernon Blvd?

Verizon at 4734 Vernon Blvd operates Monday through Saturday from 10:30 AM to 7:30 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Verizon at this location offer in-store pickup for orders?

Yes, Verizon offers in-store pickup services for customers at this location.