Verizon

4.8
307 reviews

About

Cell Phone Store
Mobiles Best Answer

Location

Verizon
4734 Vernon Blvd, Long Island City, NY
11101, United States

Hours

Reviews

4.9
293 reviews
5 stars
283
4 stars
0
3 stars
0
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff, particularly Omar, Javier, and Carlos, received consistent praise for their helpfulness, patience, and professionalism in assisting customers.

Product Knowledge

Customers noted the staff's extensive knowledge about products and services, which contributed to a smooth purchasing experience.

Mixed Experiences

While many reviews highlighted excellent service, there were a few negative experiences regarding deceptive sales practices and unhelpful interactions.

Store Environment

The store was described as friendly and welcoming, although some customers reported issues with service during busy times.
  • CB
    Cinthya Bloise
    4 days ago
    5.0
    Javier is the best! Got my new iPhone 17 super quick, helped with any questions I had and made sure I got the best deal with my trade in! Super kind and knowledgeable staff !
  • PP
    Phil
    Dec 27, 2025
    5.0
    We just needed to replace the modem but phone support was giving us a hard time. Javier and Carlos resolved our issue as soon as we got to the store šŸ‘
  • DO
    Daniel Oh
    Dec 27, 2025
    5.0
    Staff were super helpful! Javier and Carlos listened to our problems, ran us through some solutions and found the best possible way to resolve the situation. Would come back again!
  • NS
    Nick Sanchez
    Dec 20, 2025
    5.0
    Omar and Carlos were so kind and helpful. My dog chewed through a very important cable and they were patient with me in figuring out the right one. This was in stark contrast to the Verizon near Barclays. Thank you Omar and Carlos!
  • HO
    Hanna Oh
    Dec 5, 2025
    5.0
    I had a wonderful experience at Verizon Wireless while purchasing the new iPhone 17 Pro for my son. From start to finish, the staff especially, Carlos was incredibly helpful, patient, and knowledgeable. He walked us through all the options, made sure I got the best promotion available, and set up the phone seamlessly. The customer service was truly outstanding — friendly, professional, and efficient. My son is absolutely thrilled with his new phone, and I’m grateful for how smooth and easy the entire process was. Highly recommend this location for anyone looking for great products and exceptional service!

Frequently Asked Questions About Verizon

What are the regular operating hours for Verizon at 4734 Vernon Blvd?

Verizon at 4734 Vernon Blvd operates Monday through Saturday from 10:30 AM to 7:30 PM, and on Sunday from 11:00 AM to 6:00 PM.

Does Verizon at this location offer in-store pickup for orders?

Yes, Verizon offers in-store pickup services for customers at this location.