Verizon

4.8
409 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Liverpool, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 318 Oswego St..

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
318 Oswego St., Liverpool, NY
13088, United States

Hours

Reviews

4.8
403 reviews
5 stars
372
4 stars
13
3 stars
8
2 stars
1
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Don and Armani, for their exceptional service, patience, and helpfulness.

Knowledgeable Staff

Reviewers highlighted the staff's expertise, especially in assisting with phone upgrades and resolving issues.

Positive Experience

Many customers reported enjoyable experiences at the store, often mentioning a seamless process and satisfaction with their purchases.

Repeat Business

Several customers expressed their intention to return to this location due to the outstanding service they received.
  • BW
    Burt Warsaw
    2 days ago
    5.0
    Don called me and invited me into the store to go over my options for a new phone so I did. He was very easy to talk to and made me feel welcome. I'm very happy that I decided to stop in.
  • SS
    Sarah
    Dec 29, 2025
    5.0
    This was the best cell phone upgrade experience I’ve had in a long time. The store was nice, clean and quiet. Armani was my sales assistant and he was super friendly and helpful. He took the time to go over my accounts, devices and plan to make sure I was getting all the bells and whistles. I was in and out well within a hour with three new devices. A couple of things were on back order but delivery was with a week. My phone was upgraded and I added a free Apple Watch, free iPad and my bill only went up $15 a month. I was really impressed. It reminded me why I’m still a Verizon customer 20 years later.
  • LH
    Leigh Anne Herd
    Dec 18, 2025
    5.0
    Great service, friendly people!
  • JT
    judy todora
    Dec 18, 2025
    5.0
    Don is the absolute best!! 10 stars out of 5!!
  • JS
    Jean Smiley
    Dec 11, 2025
    5.0
    Everyone here is always great, especially helpful today was Dillen

Frequently Asked Questions About Verizon

What is Wireless Zone, Verizon Authorized Retailer in Liverpool known for?

Wireless Zone is your one stop shop for phone and wireless service needs, offering the latest Verizon devices, 5G service, accessories, and award-winning customer service.

What are the operating hours of the Verizon Wireless Zone store in Liverpool?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.