Verizon

4.8
396 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Liverpool, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 318 Oswego St..

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
318 Oswego St., Liverpool, NY
13088, United States

Hours

Reviews

4.8
390 reviews
5 stars
360
4 stars
13
3 stars
8
2 stars
1
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff, particularly Don and Cameron, for their helpfulness, knowledge, and patience.

Expertise

Many reviews highlighted the staff's expertise in handling various issues, including phone upgrades and account management.

Efficiency

Customers appreciated the quick and efficient service, often noting minimal wait times and seamless processes.

Positive Experience

Overall, customers reported enjoyable experiences at the store, often returning due to the excellent service.

Teamwork

The staff worked well together, with multiple employees being recognized for their contributions to customer satisfaction.
  • MG
    Maria G
    Nov 5, 2025
    5.0
    What a fabulous place. Don got me all moved over from AT&T and took care of every little detail for me. I’m not that savvy and he was nothing but patient and helpful with me after the people at my last carrier made such a mess of things. I can’t say enough great things about him and this location. Thank you so very very much!
  • AN
    Anthony Nisbett
    Oct 31, 2025
    5.0
    i had a great experience with cameron at the verizon store on oswego rd. i desperately needed a new phone and he hooked me up! very satisfied with this service and i will definitely be coming here when i need.
  • IM
    Izzy Marceau
    Oct 29, 2025
    5.0
    This place was great, I wish I could remember his name but I called and asked questions and he was super helpful and patient with me. Went to another Verizon first since it was closer to me, they did not want to help me. So I went here and I was helped by the same guy I spoke to on the phone and he was awesome. Great customer service!!
  • CK
    Cathy Klein
    Oct 21, 2025
    5.0
    Don was very helpful while he was juggling so many customers. I appreciate him taking the time with me even when he was as busy as he was!
  • RI
    Rilts Ifer
    Oct 17, 2025
    5.0
    Don, the manager was a great help. Went in to check my options, informed me of the Verizon credit card that I could get, and comes with all sorts of perks. I will be back when I’m due for an upgrade.

Frequently Asked Questions About Verizon

What is Wireless Zone, Verizon Authorized Retailer in Liverpool known for?

Wireless Zone is your one stop shop for phone and wireless service needs, offering the latest Verizon devices, 5G service, accessories, and award-winning customer service.

What are the operating hours of the Verizon Wireless Zone store in Liverpool?

The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.