Many customers expressed dissatisfaction with the high costs of services, feeling that the clinic prioritizes profit over pet care.
Staff Competence
While some reviews praised the staff's compassion and professionalism, others criticized the diagnostic abilities and treatment recommendations of the veterinarians.
Customer Service
Feedback highlighted mixed experiences with front desk staff, with some customers reporting rudeness and lack of responsiveness.
Compassionate Care
Several reviews commended the caring and compassionate approach of certain veterinarians, particularly during difficult times such as euthanasia.
Mixed Experiences
Overall, customers reported a mix of positive and negative experiences, with some loyal clients feeling disappointed by recent changes in service quality.
PB
Phil B
Oct 12, 2025
3.0
This place is very expensive.
EJ
Emahli Jorj
Sep 28, 2025
1.0
(don’t go here it’s overpriced, they manipulate you into spending as much money as possible, have evil technicians that traumatized my cat and cut her nails terribly *without telling me*)
went here for a wellness check and to check out a hematoma on my cats ear. ended up being shown a treatment plan with a price of $600. I decided not to get a few of the treatments, products, and tests done as i can’t afford a $600+ vet bill. vet came in for max 10 mins told me my cat possibly has a fungal infection and needs an ear cleaning. so i opted for a test for a fungal infection as well as an ear cleaning and some ear infection products. that’s it. ended up being $218. the technician didn’t let me stay in the room with my cat when she was getting treatment which was the biggest red flag for me. when they brought my cat back to me she had a cone on and looked so scared and upset. the technician who brought my cat out was so off putting and took my cat out of her carrier after she was just getting comfortable, and weighed her for a second time. not sure why she needed to weigh my cat and rip her out of her comfortable space especially since me and my partner told the technician a weight range we remembered after my cat got weighed for the first time that day. also no fungal infection but i spend $80+ for them to turn a lamp on and look at my cat?! at first i thought of course my cats mad she just got an ear cleaning, but after coming home she was eating a lot less and wouldn’t leave my closet. then today i noticed when she finally came out, her nails had been badly trimmed. did i ask for her nails to be trimmed? no. did anyone tell me they ended up trimming her nails? no. i will never be going back.
EB
Emma Brockway
Jun 3, 2025
5.0
Village Animal Hospital is the absolute best. They love our pets like they’re their own — truly so kind, gentle, and caring. Dr. Gallo and Dr. Racioppo are both amazing: they take the time to explain everything in such a clear, thoughtful way, and they never make you feel rushed or overwhelmed. We’ve always been able to get an appointment when we need one, and every single person there is just lovely. So grateful for them.
JO
Jose m Ochoa
Aug 26, 2022
5.0
Thank you so much to Dr. Raciappo, she safe my dog’s life by getting done a very harmful surgery on her. Everybody at this hospital was super friendly except a girl at the front desk called Brianna, she was rude and not efficient at all.
FL
F L
Jan 18, 2019
5.0
Dr Gallo is abouslutely amazing a breathe of fresh air. I have a senior pit bull mix and she was diagnosed with heart disease and soft cell cancer from the vets over in ardsley. the vet in ardsley was terrible she left me in the dark with minimal info given and rushed me out. So I went for an second opinion from Dr Gallo she took the time to address all my concerns and gave me a step by step process of what I should do she explained her illness to me thoroughly. I recommend every pet owner to come here I’ve been in between vets for years and I think I found what I’ve been looking for oh and being a pet owner without insurance the prices are reasonable but I’m more about the service that I received. The care plans they offer are absolutely amazing.
Frequently Asked Questions About Village Animal Hospital
What are the Village Animal Hospital's operating hours?
Village Animal Hospital is open Monday, Tuesday, and Thursday from 8:00 AM to 6:00 PM, and Wednesday and Friday from 8:00 AM to 5:00 PM. The hospital is closed on Saturdays and Sundays.
Where is Village Animal Hospital located?
Village Animal Hospital is located at 6 Weaver Street, Larchmont, NY 10538, United States.
What types of veterinary services does Village Animal Hospital provide?
The hospital offers a variety of services including advanced care, allergy and itchy skin relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, general and preventive care, spay and neuter, vaccinations, and more.
Can I get a free first exam at Village Animal Hospital?
Yes, new patients can click on the Free First Exam coupon available through Village Animal Hospital's website.
How can I contact Village Animal Hospital?
You can reach them by calling their local phone number at +1 914-833-3600 or their main phone number at +1 914-821-6213.
Does Village Animal Hospital have a presence on social media?
Yes, they have a Facebook page named 'Village Animal Hospital' at https://www.facebook.com/441479699281975 and their Twitter handle is @VCAPetHealth.
What nearby places can I visit before or after my appointment at Village Animal Hospital?
Nearby you can visit places like Gap for clothing, Pizza Arlet’s for a quick meal, or the Mamaroneck Town of Facilities Hommocks Park Ice Rink for some outdoor fun.
Are there banks or ATMs close to Village Animal Hospital for convenience?
Yes, nearby financial services include Chase ATM, Capital One Bank, and Western Union for money transfers.
What dining options are available near Village Animal Hospital?
You can find several dining options close by including IHOP for breakfast and brunch, Dunkin' for coffee and donuts, and Pardon My Cheesesteak for a casual meal.
Is there a gym or recreational venue near Village Animal Hospital?
Yes, UBX Larchmont is nearby offering gym facilities and boxing classes for sports and recreation.