Verizon

4.8
430 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Lake Ronkonkoma, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 600 Portion Rd.

Details

  • Curbside pickupNot available

Location

Verizon
600 Portion Rd, Lake Ronkonkoma, NY
11779, United States

Hours

Reviews

4.8
412 reviews
5 stars
391
4 stars
3
3 stars
0
2 stars
0
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Saeed, Daniel, and Sunny.

Problem Resolution

Several reviews noted that staff members went above and beyond to resolve issues, making complicated situations easier for customers.

Store Experience

Customers appreciated the clean, organized, and well-stocked store environment, contributing to a positive shopping experience.

Mixed Reviews

While many customers had positive experiences, some reported unhelpful service, particularly when not purchasing anything, indicating inconsistency in customer care.

Sales Practices

A few reviews raised concerns about misleading sales practices and issues with billing, suggesting a need for improved transparency.
  • AY
    AR Y
    Nov 14, 2025
    5.0
    Nice store n Gill entertain very well.
  • RS
    Richard Santopietro
    Nov 1, 2025
    5.0
    I have been to this store multiple times with different issues and if it wasn't for Daniel solving all my phone and bill issues, IDK what I have done. Whenever I go to this store I make sure he is working because I know I'll be in good hands!!
  • KM
    Keith Martin
    Oct 7, 2025
    5.0
    Subject: Shoutout to Daniel at Verizon – October 5th, 2025 I had a rough experience with MetroPCS/T-Mobile this past weekend, October 5th, 2025. Thankfully, one of the Verizon employees, Daniel, went above and beyond to help me resolve the issue—which took nearly the entire day. Daniel was incredibly easy to understand and even reached out to their customer service on my behalf to assist with the situation. Long story short, he made a frustrating day much better. I’m truly grateful for his support. Let’s go, Verizon!
  • JY
    Joseph Yabroudi
    Sep 30, 2025
    5.0
    Thanks for all your help sunny. Great to see sunny back to this location.
  • LM
    luis mahecha
    Sep 17, 2025
    5.0
    Sunny was great helped me with my phones and answered my questions. Highly recommended store kindly meet sunny here.

Frequently Asked Questions About Verizon

What is Wireless Zone, Verizon Authorized Retailer in Lake Ronkonkoma?

Wireless Zone in Lake Ronkonkoma is a Verizon Authorized Retailer offering the latest Verizon devices, 5G network coverage, smartphones, tablets, Verizon home internet, accessories, and award-winning customer service.

Where is the Wireless Zone Verizon store located in Lake Ronkonkoma?

The store is located at 600 Portion Rd, Unit 19-20, Lake Ronkonkoma, NY 11779.