Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Islandia, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1748 Veterans Hwy.
Details
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.9
661 reviews
5 stars
633
4 stars9
3 stars6
2 stars0
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of Elsy, Rahul, and Komal for their exceptional service.
Efficiency
Many reviews highlighted the quick and efficient service provided by the staff, making the process of upgrading or switching phones seamless.
Knowledgeability
Staff members were frequently noted for their knowledge about products and plans, helping customers make informed decisions.
Mixed Experiences
While most feedback was positive, there were a few negative experiences regarding customer service and issue resolution, particularly involving a manager.
- ASAsad SoomroJan 4, 20265.0Great store with friendly staff and excellent service. Wessie and Tarun took the time to explain my options and helped me find the best product I was after. The entire process was quick and easy, highly recommend.
- ESEnzo SandiJan 4, 20265.0Excelente servicio muy buena vendedora Elsy,muy amable ayudó mucho a mi familia y a mi compramos nuestros teléfonos.
- CBcemil buyukkayaaJan 1, 20265.0I was paying alot money fo tmobile and i see deal from verizon and got very good deal.. rahol and elsy was helping alot thanks
- JFJose FigueroaDec 31, 20255.0Wow… awesome experience, staff was great manager Raul and Elsy incredible people who actually care about its customers… Five Stars.
- LLLance LeightonDec 10, 20255.0I had an excellent experience at Verizon thanks to Rahul. He was incredibly patient, knowledgeable, and genuinely focused on making sure I left with the right phone and plan. He walked me through every detail, answered all of my questions, and made the entire process seamless. It is rare these days to come across someone who is both professional and personable, but Rahul was exactly that. If you are thinking about upgrading your phone or switching carriers, I highly recommend asking for him. Outstanding service all around.
Frequently Asked Questions About Verizon
What products and services does Verizon Islandia offer?
Verizon Islandia offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including plans with Verizon wireless coverage and 5G service.
Where is Verizon Islandia located?
Verizon Islandia is located at 1748 Veterans Hwy, Islandia, NY 11749, USA.
What are the operating hours of Verizon Islandia?
Verizon Islandia is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 10:00 AM to 5:00 PM.
Does Verizon Islandia offer in-store or curbside pickup?
Verizon Islandia offers both in-store pickup and curbside pickup services.
Can I schedule an appointment at Verizon Islandia?
Yes, you can schedule an appointment online at https://wirelesszone.com/appointments/.
What brands of wireless devices are available at Verizon Islandia?
Verizon Islandia offers brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, Nimbus9, Kyocera, JBL, Jabra, and more.
What payment methods does Verizon Islandia accept?
Verizon Islandia accepts payments via check and debit card, and offers in-store shopping and pickup options.
What nearby shopping options are around Verizon Islandia?
Nearby shopping options include Islandia Shopping Center, Famous Footwear, Burlington, PaylessShoeSource, and RadioShack. Customers can visit these stores before or after visiting Verizon Islandia for a convenient shopping experience.
Are there nearby food options near Verizon Islandia?
Yes, Yogurt City and Thai Angel are nearby food and dining options customers can enjoy when visiting the area around Verizon Islandia.
What fitness and service centers are close to Verizon Islandia?
Blink Fitness Islandia gym and H&R Block financial services are located nearby, providing customers additional options for fitness and financial needs while visiting the Verizon store.