Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Huntington’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
184 reviews
5 stars
153
4 stars
7
3 stars2
2 stars
7
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Sherwood, Daniel, and Alex.
Store Cleanliness
Several reviews highlighted cleanliness issues, including reports of roaches and unsanitary conditions in the bathroom.
Sales Experience
Customers reported mixed experiences with sales practices, with some feeling misled about promotions and pricing, while others appreciated transparent communication.
Wait Times
Multiple reviews noted long wait times for service, with some customers expressing frustration over delays.
Overall Satisfaction
While many customers had positive experiences, there were significant complaints about service quality and misleading information, leading to a divided overall satisfaction.
- JBJess BellissimoNov 16, 20255.0Seamless experience. Walked in, eligible for an upgrade, had it ordered within 5 minutes. Apple had delayed shipping, they had the phone within 2 business days. Spent another few minutes upgrading IOS and uploading my iCloud (might be worth planning to grab a slice or coffee while you wait). Thanks to Alex.
- CHChloe HuangSep 30, 20252.0This place is not a real Verizon store. You will end up paying more than if you deal with Verizon directly. Their business cards are made to look just like Verizon's, which can easily fool you. That said, if you need extra help (and are willing to pay for it) Steven Litsas was quick, understanding and helpful.
- KIKathryn ImperialeSep 4, 20255.0Colleen was friendly and helpful. She worked hard to solve an issue I was having after I had tried calling customer service- so glad I came into the store and had Colleen help me!
- RPR PowJul 16, 20255.0Stopped in to switch from a competitor. Alexander was great and helped us have the best experience we’ve ever had in this area. He saved us a boat load over our current bill and really made transferring to the new devices a total breeze. Thanks again, Alexander
- BWBrian WolfJul 3, 20205.0Incredibly receptive and helpful staff. Matthew in particular was exceptional. Would recommend to anyone in need of phone help like I was!
Frequently Asked Questions About Verizon
What products can I buy at the Verizon store on 309 Main Street?
You can purchase a range of wireless devices including Apple iPhones, Samsung Galaxy phones, Google Pixel, Motorola, and accessories. The store also offers exclusive Verizon plans and services.
What are the store hours for Verizon at 309 Main Street in Huntington?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Can I pay my Verizon bill in-store at this location?
Yes, you can pay your Verizon bill in-store at the 309 Main Street location.
Do I need an appointment to visit the Verizon store in Huntington?
No appointment is required to visit the Verizon store at 309 Main Street, but you can call ahead to make one if you prefer.
What payment options are accepted at the Verizon store on Main Street?
The store accepts American Express, Discover, Mastercard, and Visa for payments.
Which wireless carriers and device brands does the Verizon store offer?
The store offers Verizon Wireless services and devices from brands including Apple, Motorola, Samsung, LG, HTC, Google, and Asus.
What services does the Verizon store at 309 Main Street provide?
Services include Verizon wireless plans, prepaid wireless, Hum Smart Car, home phone, home internet, mobile hotspot, Verizon Wireless plans, and Fios Home Internet.
Are there any nearby dining options after visiting the Verizon store?
Yes, you can visit several nearby dining spots such as Rosa's Pizza for Italian food, Main St. Board Game Cafe for a casual cafe experience, and Green Cactus Grill for Mexican cuisine.
Where can I enjoy a drink near the Verizon store on Main Street?
Nearby drinking spots include Mary Carroll's Huntington bar, Ichiz sushi restaurant and bar, and McKeown's Pub which is an Irish pub.
Are there any interesting shops or entertainment venues close to the Verizon store?
Nearby you can find Play N Trade, a video game store, Escape Pod Comics which offers comic books and print media, and b.j. spoke gallery for arts and entertainment.