Business Details
About
Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Hudson Falls. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!
Location
Hours
Reviews
4.8
164 reviews
5 stars
148
4 stars
9
3 stars1
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff for their exceptional service, highlighting individuals like Ryan, Kristina, and Morgan for their helpfulness and professionalism.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, making the purchasing process easier for customers.
Positive Experiences
Overall, customers reported positive experiences, often mentioning that they left the store satisfied with their purchases and the assistance they received.
Service Issues
A few customers expressed frustration with service-related issues, particularly regarding phone functionality and service quality, indicating room for improvement.
- LBLaura ButtinoDec 11, 20255.0Tony, Derrick and Ryan were amazing!! Verizon made an error on my plan and I went in raging! Tony immediately said I got this and worked with the other team members and got it handled! 10 stars!!
- MKMeghan KingNov 28, 20255.0The experience was great. Me and my fiancé both got new phones and everything was very well explained to us both about the payment plans and etc. Would very much recommend this person for sales!
- AFAutumn FrostSep 10, 20255.0BEST GUY EVER WORKS THERE!! ALMOST LOST EVERYTHING AND I COULDNT THANK RYAN ENOUGH FOR SAVING MY ASS!!!!!!! THANK YOU!! YOUR PHONE SCREEN BREAK AND DONT WANNA LOSE ALL YOUR SHIT? ASK HIM!!
- LKLuna KaiSep 9, 20255.0After a frustrating phone call with a local store rep—where I was met with dismissiveness and a lack of professionalism—I was ready to walk away from the company entirely. As a former sales manager, I know that even when a sale is lost, customer service should never be. Unfortunately, that call missed the mark entirely. But then I spoke with Ryan, the store manager at the Hudson Falls location, and everything changed. Ryan was the embodiment of what customer service should be: respectful, attentive, and genuinely solution-oriented. He listened without interrupting, offered thoughtful options without pressure, and made me feel like a valued customer—not just another transaction. His professionalism and kindness stood in stark contrast to the earlier call, and it’s because of Ryan that I’m even considering staying with the company. Ryan didn’t just salvage a situation—he elevated it. If more representatives approached their roles the way he does, customer loyalty wouldn’t be a challenge. He’s a credit to your team, and I hope his leadership sets the tone for others.
- CFCheck for FleasMay 23, 20185.0Great customer service
Frequently Asked Questions About Verizon
What services does Verizon in Hudson Falls offer?
Verizon offers a full range of home and mobile solutions including Verizon Home Internet, device upgrades for Apple iPhone, Google Pixel, Samsung Galaxy, discounted streaming bundles, device protection, business internet, advanced phone systems, and fleet management.
What are the operating hours of Verizon in Hudson Falls?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Verizon in Hudson Falls provide in-store pickup?
Yes, Verizon offers in-store pickup services at this location.
Is the staff at Verizon in Hudson Falls bilingual?
Yes, the team includes bilingual representatives fluent in Spanish to assist customers.
Where is the Verizon store located in Hudson Falls?
The Verizon store is located at 3736 Burgoyne Ave, Hudson Falls, NY 12839, USA.
How can I contact Verizon in Hudson Falls?
You can contact the Verizon store by calling +1 518-636-5459.
What nearby places can I visit when I'm at Verizon in Hudson Falls?
Nearby places include Subway sandwich shops for a quick meal, Kingsbury Wine And Liquor for beverages, and Anytime Fitness for a workout.
Are there any nearby grocery or convenience stores close to Verizon in Hudson Falls?
Yes, Hannaford Supermarkets and Dollar Tree are nearby for your grocery and convenience needs.
Can I find any fitness or beauty services near Verizon in Hudson Falls?
Yes, Anytime Fitness gym and Nancy Nail beauty salon are located near the Verizon store.
Are there nearby financial services close to the Verizon store in Hudson Falls?
Yes, Trustco Bank and Hudson River Community Credit Union are nearby for banking and financial services.