Verizon

4.9
799 reviews
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Business Details

15920 Crossbay Blvd, Howard Beach, NY
11414, United States
(718) 738-2600
https://shop.wirelesszone.com/ny/howard-beach/15920-crossbay-blvd
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Howard Beach, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 15920 Crossbay Blvd.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
15920 Crossbay Blvd, Howard Beach, NY
11414, United States

Hours

Reviews

4.9
796 reviews
5 stars
774
4 stars
8
3 stars
0
2 stars
3
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Suresh and Nick, for their helpfulness, patience, and professionalism during their visits.

Sales Experience

Customers reported quick and seamless transactions, with staff effectively answering questions and providing good deals on devices.

Transparency Issues

Some customers expressed dissatisfaction with a lack of transparency regarding billing and promotions, leading to confusion and unexpected charges.

Mixed Reviews

While many reviews were positive, there were also negative experiences highlighting disorganization and unprofessional behavior from some staff.
  • PA
    Peter Adedoyin
    Jan 7, 2026
    5.0
    Wonderful staff. I have been here twice and every time, the staff here wow me. I tried to express my admiration to the staff and the outlet but they made me know that they are there to satisfy the customer. Both times, I walked in, and I was attended to. No long waiting no web appointment.
  • RL
    Rosann L
    Jan 5, 2026
    5.0
    Nick is the man
  • WW
    Will
    Dec 28, 2025
    5.0
    Had a fantastic experience at the store today with a phone set up, very friendly Staff and manager was amazing. Come to the store if you need help with your device five star experience!
  • GG
    Guillermo Guerrero
    Dec 19, 2025
    5.0
    Suresh was a great Sales Rep he took of me with patience got me a new phone and iPad and watch great customer service highly recommend
  • TA
    Tina Andresen
    Dec 18, 2025
    5.0
    Suresh took care of the purchase of 2 new phones so quickly and seamlessly. He answered all our questions. We were in and out in under an hour.
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Frequently Asked Questions About Verizon

What services does Wireless Zone, Verizon Authorized Retailer in Howard Beach offer?

Wireless Zone offers smartphones, tablets, Verizon home internet, accessories, connected devices, bill payments, new lines, upgrades, and more, all with Verizon network coverage including 5G service.

What brands of devices and accessories are available at this Verizon retailer?

The retailer carries brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, Jabra, and many others.