Verizon

Reviews

• RH

  Robert Havener

  Dec 27, 2025
  1.0
  This location sucks went in to pay my bill on the machine and was told it’s not there anymore and had to wait , sat there for 15 minutes and walked out not going to waste my time to pay a bill , don’t know what happened to machine to pay your bill but will not go back in that location ever again!!!!!
• MB

  Mildred Bonde

  Dec 17, 2025
  5.0
  Collin was great and very helpful. Highly recommend going to see him in the Herkimer store.
• TS

  Tom Stock

  Oct 5, 2025
  5.0
  Shout out to to Vinny and Mike who found a great deal for us October 5th and were extremely patient and extremely helpful in all ways. Thanks so much.
• GV

  Giovanni Venettozzi

  Oct 3, 2025
  5.0
  They were extremely helpful
• JM

  james moady

  Oct 1, 2025
  1.0
  I wish I could rate this zero stars, everyone in that shop is generally so irresponsible. They’re so busy on their phones. There is this guy he has dreads and his name was. greg Or something, I cannot remember his name, but he was totally lying about this deal they had for the iPhone iPhone 17 Pro and I got charged for no reason. please do not go trade in your phone at the Verizon in Herkimer. They will charge you monthly and charge you over $1000 and 36 months and then even if you cancel, they will figure out a way to charge you anything restocking fee service fee they charge you every single fee. I asked them why I’ve gotten charged $230 after canceling the trade in the same day and they said there was a restocking fee for 50 bucks and then I got charged $179. The next week I went back they said my account was disconnected and then the next week I got charged $33. They told me they can’t do anything about it and I have to contact customer service. I contacted customer service and they told me the same thing go to the shop. Here’s the messages they will not help you.