Verizon

4.9
394 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Hempstead, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 13 Front St.

Details

  • Curbside pickupNot available

Location

Verizon
13 Front St, Hempstead, NY
11550, United States

Hours

Reviews

4.9
393 reviews
5 stars
383
4 stars
1
3 stars
1
2 stars
0
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

Barry and Zee received high praise for their exceptional customer service, with many customers highlighting their patience, knowledge, and helpfulness.

Employee Recommendations

Customers frequently recommend Barry and Zee, noting their friendly demeanor and willingness to assist with various issues.

Problem Solving

Barry was noted for his effective problem-solving skills, successfully resolving issues that other representatives could not.

Knowledgeable Staff

Both Barry and Zee were recognized for their extensive knowledge about products and services, providing clear explanations to customers.

Positive Atmosphere

Customers described the store environment as welcoming and pleasant, contributing to a positive shopping experience.
  • JM
    Jonel Michel
    2 days ago
    5.0
    Zee is the best help pleople very good and he bring my bill much cheaper than T-Mobile. Recommended.
  • KR
    Kanshi Ram
    Nov 13, 2025
    5.0
    Barry is the most honest person I ever met.. he goes through the my account and help with what I need
  • MN
    Maya Noel
    Nov 9, 2025
    1.0
    DON'T WASTE YOUR TIME OR MONEY!!!!!!! 0 stars (I'd read if I was you). I went to this Verizon store location(Star wireless/undisclosed name/authorized dealer) to transfer services from T-Mobile to Verizon. They made me promises and offered deals that Verizon headquarters said are nonexistent, they charged me over $500 for a phone they claim was on them when if I join/get a line, but headquarter Verizon only charged $100 for joining the network. Barry/ sales associate is he a decent person or not? they all try an scam customers by offering deals that are untruthful and hide agendas and taxes. They are also unprofessional and the manager and another sales rep who is Indian talk in their native language about customers negatively. They refuse to give me a refund and i visited the store three times to get a refund and its always some excuse!!!!!. I never write on the internet but the fact that I am doing this just shows how hurt and neglected I feel. Do Not go to this location!!!!!
  • AJ
    Abigail JeanJacques
    Nov 6, 2025
    5.0
    Gil the staff associate was very Helpful & was able to efficiently help me with my problem . Thankyou !!
  • TG
    thomas gardner
    Nov 4, 2025
    5.0
    Barry was a great worker who walked me through the whole process. He was very knowledgeable in all his merchandise. Thx you.

Frequently Asked Questions About Verizon

What types of products and services does Verizon at 13 Front St. in Hempstead offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services like bill payments, new lines, upgrades, and device activation.

Does Verizon provide 5G network coverage at this location?

Yes, Verizon offers the latest devices with Verizon network coverage, including 5G service, at the Hempstead location.