Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Hamburg’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
692 reviews
5 stars
637
4 stars
21
3 stars7
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Tim, Jessica, and Aaron providing exceptional service.
Mixed Experiences
While several customers had positive interactions, others reported inconsistent service quality, with some employees being inattentive or unhelpful.
Billing Issues
Multiple reviews highlighted significant problems with billing and account management, including unresolved trade-in credits and unexpected charges.
Store Environment
The store was described as clean and welcoming, but some customers noted long wait times and chaotic service during busy periods.
Product Knowledge
Several reviews emphasized the staff's expertise in guiding customers through phone options and plans, making the purchasing process easier.
- MBMarcus BalloweAug 3, 20255.0Russ was great, extremely helpful with setting up my business with new phones and tablets!
- DPDALE PYNEAug 1, 20255.0The only place to go to solve your Verizon problem
- EGErica GeorgeNov 11, 20205.0At Hamburg Verizon, Jessica was wonderful helping my mom set up her account and getting a new phone. She was incredibly kind and patient as she worked through the issues we had and worked to make sure that we would not encounter those issues in the future. Super organized and caring. Thank you, Jessica!
- SPSusie PortoMar 22, 20195.0Great experience with Jessica I will be a customer of hers forever!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Hamburg, NY?
The Verizon store is located at 6050 S Park Ave, Ste 100, Hamburg, NY 14075.
What brands of smartphones can I find at the Cellular Sales Verizon store?
You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the store.
What are the store hours for the Verizon store at 6050 S Park Ave?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does the Verizon store offer in-store and curbside pickup options?
Yes, the store offers both in-store and curbside pickup services.
How can I contact the Verizon store in Hamburg, NY?
You can call the store at +1 716-202-1258 or email CustomerService@cellularsales.com.
Can I pay my Verizon wireless bill in-store at Cellular Sales?
Yes, you can pay your Verizon wireless bill in-store at the Cellular Sales location.
Are there any nearby shopping centers where I can shop after visiting Verizon?
Yes, Town Hall Plaza is a nearby shopping center where you can shop after your visit to Verizon.
What other mobile phone stores are near the Verizon store on S Park Ave?
Metro by T-Mobile, AT&T Store, and another Cellular Sales location are nearby mobile phone stores.
Are there any places nearby where I can grab a coffee or a quick meal?
Yes, Starbucks and McDonald's are located nearby for coffee and quick meals.
Is there a public service or government office close to the Verizon store?
Yes, the Hamburg Town Hall and the Town of Hamburg Police department are nearby government facilities.