Verizon

4.8
699 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Hamburg’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
6050 S Park Ave, Hamburg, NY
14075, United States

Hours

Reviews

4.8
693 reviews
5 stars
637
4 stars
21
3 stars
7
2 stars
1
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Tim, Jessica, and Aaron providing exceptional service.

Mixed Experiences

While several customers had positive interactions, others reported inconsistent service quality, with some employees being inattentive or unhelpful.

Billing Issues

Multiple reviews highlighted significant problems with billing and account management, including unresolved trade-in credits and unexpected charges.

Store Environment

The store was described as clean and welcoming, but some customers noted long wait times and chaotic service during busy periods.

Product Knowledge

Several reviews emphasized the staff's expertise in guiding customers through phone options and plans, making the purchasing process easier.
  • MB
    Marcus Ballowe
    Aug 3, 2025
    5.0
    Russ was great, extremely helpful with setting up my business with new phones and tablets!
  • DP
    DALE PYNE
    Aug 1, 2025
    5.0
    The only place to go to solve your Verizon problem
  • JW
    Jacob Wisniewski
    Jun 22, 2025
    1.0
    Wasted an hour and a half of my time because of their own incompetence. So bad that I left and went to another Verizon store.
  • DD
    Drewscruis
    May 28, 2025
    1.0
    Worst location ever. Slow, inattentive, lazy. I've had issues in the past with this location on South park in hamburg ny, but that was a few years ago. Figured I'd try again since i was in the area, that was a mistake. Never going to this location ever again.
  • ES
    Emily Strong
    Aug 14, 2019
    5.0
    When I thought I was going to have to lose my number because of an error on my old carrier's part, I took my phone to this Verizon store and they saved the day. Jessica was a huge help, she set me up on a new plan, enrolled me in AutoPay, and I even got to keep my old number, all done in about 45 minutes! Would highly recommend to anyone!

Frequently Asked Questions About Verizon

Where is the Verizon store located in Hamburg, NY?

The Verizon store is located at 6050 S Park Ave, Ste 100, Hamburg, NY 14075.

What brands of smartphones can I find at the Cellular Sales Verizon store?

You can find smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus at the store.