Business Details
About
Cell Phone Store
Welcome to R Wireless, your trusted local Verizon store in Guilderland. We offer a full range of home and mobile solutions, including Verizon Home Internet, discounted streaming bundles, and reliable device protection. Upgrade your Apple iPhone, Google Pixel, or Samsung Galaxy, and explore our selection of phones, tablets, wearables, and accessories. We also provide Business Internet, advanced phone systems, and fleet management to support local businesses. Our team includes bilingual representatives fluent in Spanish, ready to assist you. Visit or call R Wireless for expert support and the latest Verizon promotions!
Location
Hours
Reviews
4.8
623 reviews
5 stars
584
4 stars
15
3 stars2
2 stars3
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being professional, knowledgeable, and helpful, particularly highlighting employees like Ashley, Justin, and Shakira.
Problem Resolution
Several reviews noted that staff members were effective in resolving billing and technical issues, often going above and beyond to ensure customer satisfaction.
Product Knowledge
Customers frequently commented on the staff's extensive knowledge about products and plans, which helped them make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with certain staff members, citing rudeness and lack of attention.
Store Environment
The store atmosphere received mixed feedback, with some customers appreciating the ambiance while others noted issues like long wait times and insufficient staffing.
- DGDmitry Gelfand1 day ago5.0This is absolutely the best Verizon store to go to, big part thanks to Shakira! She runs that place flawlessly! I appreciate all the things that you do!
- TNTom NasNov 14, 20255.0Ashley is the best! I came in with 5 lines to review plans and make upgrades. Ashley did an amazing job explaining all options, and I ended up getting a great deal on 5 new phones and streamlining my plans. Thank you!!
- ACAubrey ConnorsNov 10, 20255.0Went in a few weeks ago to get a new plan / phone for myself and Shakira and the rest of the staff were the nicest ever!! Very helpful!! Thank you guys so much, I highly suggest going to this location for all your Verizon needs.
- MKMary KogelmannOct 27, 20255.0Ashley Blanchard is professional, knowledgeable, courteous, patient, and dedicated to her customers. She helped our family of five upgrade our phones and obtain a less costly service plan. When we had issues with our monthly bill, she worked on them until they were resolved. She apologized for our time and inconvenience and successfully advocated for a credit to compensate us. We will certainly go back to Ashley for any assistance we need with our phones.
- GKGeorge KohOct 25, 20255.0So grateful to Justin for being the best QB 🏈and advocate 🙏 Thank you Ashley, Shakira & Ashay for all your support and kindness! You are all ⭐️⭐️⭐️⭐️ Walked in with a big and complicated list of items. Justin worked with everyone to make it all happen and save me as many $$ as he could. There is no way I could’ve navigated through all of this online or through the phone. So grateful to have an amazing team to support me! Will always go to this store for all my Verizon needs 🎁
Frequently Asked Questions About Verizon
What services does Verizon at 2050 Western Ave in Guilderland provide?
Verizon offers a full range of home and mobile solutions including Verizon Home Internet, discounted streaming bundles, device protection, phones, tablets, wearables, accessories, Business Internet, advanced phone systems, and fleet management services.
What are the store hours for Verizon in Guilderland?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Does this Verizon store offer in-store pickup services?
Yes, in-store pickup is available at this Verizon location.
Can I get assistance in Spanish at the Verizon store in Guilderland?
Yes, the Verizon team includes bilingual representatives fluent in Spanish to assist customers.
Where is the Verizon store located in Guilderland?
It is located at 2050 Western Ave, Unit 112, Guilderland, NY 12084, USA.
What phone numbers can I use to contact Verizon in Guilderland?
You can reach the store at +1 518-389-6669 (main phone) or +1 518-608-6871 (alternate phone).
What nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Orchard Tavern West (American and pizza), Café Teria (American), Dharani (buffet restaurant), Shu Chinese Restaurant (Asian cuisine), Sage Bistro (American and Mediterranean), and fin - your fishmonger (seafood).
Are there any nearby banks close to the Verizon store in Guilderland?
Yes, Trustco Bank and KeyBank are nearby for your banking and financial service needs.
What beauty and spa services can I find near Verizon?
Nearby you can find several beauty and spa services including Happy Nail (nail salon), Hint of Paris Salon (hair and beauty salon), Nicolina's Beauty Lounge (beauty and spa), Hawaiian Holiday Tanning & Spa, The Tan Shop (tanning salon), and Lunar Aesthetics and Massage.
Is there a nearby location where I can do laboratory testing or health services?
Yes, Labcorp at Walgreens is close by and offers laboratory testing and medical support services.