Business Details
About
Cell Phone StoreTCC
TCC Geneseo, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4245 Lakeville Road.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
1,378 reviews
5 stars
1,306
4 stars
32
3 stars13
2 stars4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and attentive, with specific mentions of employees like Josh, Tony, and Natasha for their exceptional service.
Mixed Experiences
While most reviews were positive, some customers reported issues with upselling and unexpected charges, leading to dissatisfaction with the transparency of pricing.
Efficiency
Several reviews highlighted the efficiency of the staff in resolving issues and setting up services, contributing to a generally positive experience.
Store Environment
Customers appreciated the welcoming atmosphere of the store, which encouraged them to return despite having other options closer to home.
- RORobert Odom5 days ago5.0We upgraded our phones here and cj was very good, polite, and patient.
- LRLeah RootJan 6, 20265.0Chris is the best! Replaced and configured a SIM card quickly. Very knowledgeable and personable! If I could give more than 5 stars, I would!
- DGDarlene GoldstinJan 2, 20265.0Mariah has been excellent in setting up our new phones as and helping delete unwanted a nted
- CFCandy FalkDec 30, 20255.0Bex and Chris are so incredibly service oriented. They made the process seamless and have set up a ticket to repair.my voicemail.
- DMDebbie MillsDec 19, 20255.0From start to finish the experience was excellent. The staff was friendly, efficient and pleasant to work with. We worked with Mariah and we can’t say enough good things about her. She was attentive, patient, and kind. She worked hard for us in finding cost savings, deals and current promotions. We left with a lot more than we went in for and in the end we are saving money each month thanks to her knowledge and experience. Thank you Mariah for making this a great experience.
Frequently Asked Questions About Verizon
What products and services does Verizon at 4245 Lakeville Road offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, accessories, and wireless services including 5G. They also provide services like prepaid plans, bill payments, business accounts, device activation, and more.
What are the store hours for Verizon in Geneseo?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does Verizon Geneseo offer in-store or curbside pickup options?
Yes, this Verizon location offers both in-store and curbside pickup for customer convenience.
How can I schedule an appointment at Verizon Geneseo?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What brands of phones are available at Verizon Geneseo?
Verizon offers devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Does Verizon Geneseo provide repair services?
Yes, Verizon Geneseo provides mobile phone repair services.
How can the nearby Subway restaurant be useful for Verizon customers?
After visiting Verizon, customers can grab a quick meal or sandwich at Subway which is located nearby, making it convenient for a bite before or after shopping.
What nearby hotels are available if I’m visiting Verizon Geneseo from out of town?
Nearby hotels include Quality Inn, Hampton Inn Geneseo, and Hampton by Hilton, which provide convenient accommodations for visitors to Verizon Geneseo.
Are there any entertainment options close to Verizon Geneseo?
Yes, customers can visit Livingston Lanes & Pub, a nearby bowling alley and pub, for entertainment after their visit to Verizon.
What community services are near Verizon Geneseo that customers might find helpful?
Nearby community services include the Livingston County Chamber of Commerce, CASA-Trinity counseling, and Livingston County Mental Health, which customers can access to support local needs.