Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Fishkill for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
314 reviews
5 stars
155
4 stars
31
3 stars
21
2 stars
10
1 star
97
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service quality, with many customers reporting long wait times, rude staff, and a lack of assistance.
Staff Knowledge
While some employees received praise for their knowledge and helpfulness, others were criticized for being dismissive and unhelpful.
Wait Times
Numerous reviews highlighted excessively long wait times, often exceeding an hour, leading to frustration among customers.
Sales Practices
Several customers expressed concerns about aggressive sales tactics and dishonesty regarding promotions and service upgrades.
Positive Experiences
Despite the negative feedback, some customers reported excellent service from specific employees, indicating that there are capable staff members who provide a good customer experience.
- SNSue Van NessNov 12, 20255.0Jeff is amazing! He was not only professional but personable. He spent hours with me getting my compromised phone back in working order. It was a very stressful situation for me but he handled it perfectly and I am so appreciative!!
- JTJoshua ThomasOct 29, 20251.0Useless service
- KSKwabena SimpsonOct 10, 20251.0Go anywhere else do not waste time coming here stuff could care less about who’s in line to be seen they’d rather chat with themselves. I was second in line and watch who was before me leave and I stood there 20mins watching them do everything else but come help me. Terrible service !
- CJConnor & JessicaOct 4, 20251.0Terrible service. Staff made us wait forever, ignored better online deals, and pushed upgrades without being transparent. They deliberately didn’t tell me my old phone had to be returned to that exact store even after I said I was from out of state and couldn’t transfer my data yet. I had to go to the post office and mail it back just to avoid extra charges. Completely dishonest and inconvenient. Stay away.
- ZBZachary BrownSep 6, 20255.0Liana was super helpful in helping me upgrade my phone and even going above and beyond to ensure the old phone was in good working order and helped me through the difficult Apple-Apple transfer. She’s the best, and all the staff at this location was very welcoming and friendly.
Frequently Asked Questions About Verizon
What are the store hours for Verizon in Fishkill?
The Verizon store in Fishkill is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon Fishkill store located?
The Verizon Fishkill store is located at 11 Merritt Blvd, Ransley Square, Fishkill, NY 12524.
What smartphone brands does Verizon Fishkill offer?
Verizon Fishkill offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at Verizon Fishkill?
Services include mobile plans, wireless internet plans, voice plans, and Fios Internet plans suitable for personal or business needs.
Can I schedule an appointment or order online for Verizon Fishkill?
Yes, customers can schedule an in-store appointment or place an online order, with options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does Verizon Fishkill offer curbside pickup or in-store pickup?
Yes, Verizon Fishkill offers both in-store pickup and curbside pickup services for customer convenience.
What payment methods are accepted at Verizon Fishkill?
Verizon Fishkill accepts checks, debit cards, and mobile NFC payments; it does not require cash only.
Which nearby dining options are available close to Verizon Fishkill?
Nearby dining options include Panera Bread, Starbucks, Little Asia, Akari Sushi 2, Subway, Cracker Barrel Old Country Store, and Boston Market, offering a variety of cuisine to enjoy before or after your visit.
What nearby accommodations are available for visitors to Verizon Fishkill?
Nearby hotels include Holiday Inn Express Fishkill-Mid Hudson Valley, Homestead Studio Suites, and Extended Stay America, ideal for travelers visiting the area or attending events.
Are there nearby banking services or ATMs near Verizon Fishkill?
Yes, TD Ameritrade, Chase Bank, and Coinsource provide banking and ATM services close to the Verizon Fishkill store, helping customers easily access financial services.