Visit our store at Fishkill for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback is mixed, with many praising individual staff members for their helpfulness and professionalism, while others report rude behavior and poor service overall.
Wait Times
Numerous reviews mention excessively long wait times, often exceeding an hour, leading to frustration among customers.
Staff Knowledge
Some customers commend specific employees for their product knowledge and assistance, while others criticize the overall lack of helpfulness from staff.
Store Management
Several reviews highlight issues with management and staff behavior, suggesting a need for better training and customer service practices.
LZ
Linda Zarett
Dec 18, 2025
5.0
My husband and I recently switched to Verizon, and had a very positive experience with the process. We are new to Fishkill, NY and our cell phones were due to be updated. We made an online appointment with Verizon on Merritt Blvd in Fishkill, NY. We were greeted and checked-in upon arrival. The store was clean and modern. Our salesperson was Adis. He was knowledgeable, professional, patient, and kind. It took us two visits to finalize our decision, but we never felt pressured to do so. Adis answered all of our questions, and we were never rushed. We had been long-time AT&T customers, but had such a disappointing experience with Poughkeepsie AT&T when we inquired about our phone upgrades, that we decided to try Verizon, and we are happy that we did! Even after purchasing our phones and phone service, we had questions, and Adis was reachable through text and phone. Ask for Adis when scheduling your appointment, you’ll receive great service!
MB
Madeline Bizzoco
Dec 10, 2025
5.0
Patrick was great. He was kind, knowledgable, and profesonal. Definitely ask for him when you go in!
SN
Sue Van Ness
Nov 12, 2025
5.0
Jeff is amazing! He was not only professional but personable. He spent hours with me getting my compromised phone back in working order. It was a very stressful situation for me but he handled it perfectly and I am so appreciative!!
JT
Joshua Thomas
Oct 29, 2025
1.0
Useless service
KS
Kwabena Simpson
Oct 10, 2025
1.0
Go anywhere else do not waste time coming here stuff could care less about who’s in line to be seen they’d rather chat with themselves. I was second in line and watch who was before me leave and I stood there 20mins watching them do everything else but come help me. Terrible service !
The Verizon store in Fishkill is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon Fishkill store located?
The Verizon Fishkill store is located at 11 Merritt Blvd, Ransley Square, Fishkill, NY 12524.
What smartphone brands does Verizon Fishkill offer?
Verizon Fishkill offers the latest 5G smartphones including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What services are available at Verizon Fishkill?
Services include mobile plans, wireless internet plans, voice plans, and Fios Internet plans suitable for personal or business needs.
Can I schedule an appointment or order online for Verizon Fishkill?
Yes, customers can schedule an in-store appointment or place an online order, with options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
Does Verizon Fishkill offer curbside pickup or in-store pickup?
Yes, Verizon Fishkill offers both in-store pickup and curbside pickup services for customer convenience.
What payment methods are accepted at Verizon Fishkill?
Verizon Fishkill accepts checks, debit cards, and mobile NFC payments; it does not require cash only.
Which nearby dining options are available close to Verizon Fishkill?
Nearby dining options include Panera Bread, Starbucks, Little Asia, Akari Sushi 2, Subway, Cracker Barrel Old Country Store, and Boston Market, offering a variety of cuisine to enjoy before or after your visit.
What nearby accommodations are available for visitors to Verizon Fishkill?
Nearby hotels include Holiday Inn Express Fishkill-Mid Hudson Valley, Homestead Studio Suites, and Extended Stay America, ideal for travelers visiting the area or attending events.
Are there nearby banking services or ATMs near Verizon Fishkill?
Yes, TD Ameritrade, Chase Bank, and Coinsource provide banking and ATM services close to the Verizon Fishkill store, helping customers easily access financial services.