Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Fayetteville’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
620 reviews
5 stars
549
4 stars
24
3 stars7
2 stars9
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting individuals like Nolan, Vincent, and Jason for their knowledge, patience, and willingness to go above and beyond.
Knowledgeable Staff
Many reviews noted the staff's expertise in handling phone issues and upgrades, with several customers specifically mentioning how helpful and informative they found the employees.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences related to long wait times and perceived pressure to upgrade plans, indicating inconsistency in service quality.
Store Environment
The store was described as clean and professional, contributing to a pleasant shopping experience for many customers.
- CCChadwick CurtisDec 23, 20255.0Fantastic service by Nolan Silmser had 2 phone upgraded paired with watch’s the experience was flawless and enjoyable would recommend working with Nolan when visiting this store
- JDJohn DownsDec 21, 20255.0We cannot express enough how kind, compassionate, and proficient Vincent was in helping our son with his phone issue, and then eventual purchase. Not only was he patient, but he is the most knowledgeable cell phone sales/customer service rep we have encountered. His is genuine and honest and he looked to get us the best possible deals that fit our needs. Moving forward, we will be going back to Vincent’s location because of his excellent customer service!
- CMCarol MarraDec 2, 20255.0Jason made the process simple and easy, he was very knowledgeable and very helpful. Great service. Thank you
- JAJessie AllanNov 29, 20255.0Vincent and John were fantastic and fixed a complicated issue with my iPhone storage. They were patient and incredibly kind!
- JGJonah GraceNov 28, 20255.0Excellent experience tonight upgrading 5 family iPhones. Vincent gave us exceptional customer service. He was extremely knowledgeable, personable, and patient with us. He went above and beyond, staying past his shift to finish our phone transfers. I will definitely be recommending this business, and Vincent, to my Verizon-using friends and family.
Frequently Asked Questions About Verizon
Where is the Verizon Cellular Sales store located?
The Verizon Cellular Sales store is located at 6901 E Genesee St, Fayetteville, NY 13066.
What brands of phones and devices can I find at Cellular Sales?
Cellular Sales offers devices from brands including Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What are the store hours for Verizon Cellular Sales in Fayetteville?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Does Verizon Cellular Sales require an appointment for service?
No, appointments are not required, but you can call ahead to schedule one if preferred.
What payment options does the Verizon store accept?
The store accepts American Express, Discover, Mastercard, and Visa credit cards.
Can I pick up my online orders at the store or through curbside service?
Yes, Verizon Cellular Sales offers both in-store pickup and curbside pickup options.
What services can I get at Cellular Sales besides buying devices?
Services include Verizon Wireless plans, prepaid wireless, Smart Car, home phone, home internet, mobile hotspot, and Fios Home Internet.
Which nearby store can I visit for women's clothing after shopping at Verizon?
You can visit Jet Black, a boutique and women's clothing store located nearby.
If I need a place to relax after visiting Verizon, which nearby spas are available?
Nearby spas include La Queen Nails and Kang Li Spa for beauty and massage services.
Are there nearby transit or travel-related services close to the Verizon store?
Yes, Fayettville travel company is nearby to assist with transportation and travel needs.