Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, East Aurora, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 123 Grey St.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.9
486 reviews
5 stars
459
4 stars
13
3 stars3
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted exceptional customer service, particularly from employees like Raychel, Chris, and Destiny, who were described as friendly, knowledgeable, and helpful.
Professionalism
Customers consistently noted the professionalism of the staff, with many mentioning their patience and ability to explain options clearly.
Knowledgeable Staff
Many reviews praised the staff's expertise in handling various phone and plan inquiries, making the purchasing process smooth and informative.
Positive Experiences
Overall, customers reported positive experiences at the East Aurora store, often expressing gratitude for the assistance they received.
Efficiency
Several customers appreciated the quick and efficient service, with many noting that their transactions were completed in a timely manner.
- MKMeghan KelleyNov 11, 20255.0Demetri was extremely helpful and knowledgeable-10/10 service. Would highly recommend coming to this location just for his service alone.
- LRLaura RobinsonNov 7, 20255.0Raychel and Destaney were wonderful to work with - friendly, knowledgeable, efficient and professional. I went to this store over the one in Orchard Park on Amelia Drive because of the high Google ratings they had, even though the store in Orchard Park was a corporate Verizon store and I likely would not have had to order my phone and delay the process a few days.
- JLJoanne LeithOct 29, 20255.0Rachel extremely helpful
- DMDonna MonczynskiOct 7, 20255.0Destined was crazy helpful to me today. She went so far beyond her job to help me. I can't say enough good thing about her knowledge any attitude. You should give her a big raise!
- RKRichard KingstonOct 1, 20255.0Raychel did a fantastic job. Friendly and professional service with a smile. Very knowledgeable and helpful in fully setting up my phone and putting together all my items. Would definately and specifically refer anyone to her for any of their Verizon needs.
Frequently Asked Questions About Verizon
What services does Verizon Wireless Zone in East Aurora provide?
Wireless Zone offers a wide range of services including bill payments, new lines, upgrades, device activation and financing, Verizon Wireless plans, total mobile protection, and Verizon home internet.
What are the store hours for Verizon Wireless Zone in East Aurora?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Wireless Zone offer in-store pickup and delivery services?
Yes, the store provides in-store pickup, curbside pickup, delivery services, and in-store shopping.
Which brands are available at Verizon Wireless Zone in East Aurora?
Brands available include Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, Lifeproof, JBL, Jabra, iPhone, iPad, Galaxy, Android, and many more.
Where is Verizon Wireless Zone located in East Aurora?
It is located at 123 Grey St, East Aurora, NY 14052.
How can customers schedule an appointment or access Verizon services online?
Customers can schedule appointments and manage services via the My Verizon app or visit https://wirelesszone.com/appointments/.
What types of products can I find at Verizon Wireless Zone?
You can find smartphones, tablets, wireless devices, accessories, home internet devices, Bluetooth headphones, and smartwatches.
Are there other mobile phone stores near Verizon Wireless Zone in East Aurora?
Yes, nearby mobile phone stores include T-Mobile, T-Mobile Authorized Retailer, RadioShack, and other Verizon Authorized Retailers like Wireless Zone.
What nearby places can I visit for dining around Verizon Wireless Zone?
Nearby dining options include Panda Buffet, Mighty Taco, and Aurora Liquor, offering a variety of food and drink options before or after your visit.
Where can customers go for fitness or recreation near Verizon Wireless Zone?
EA Fitness gym and Power Yoga Buffalo are nearby places where customers can engage in physical activities before or after visiting the store.