Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3 Main St in Delhi, NY 13753
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
142 reviews
5 stars
124
4 stars
8
3 stars0
2 stars1
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Krystal and Beth, received high praise for their helpfulness, knowledge, and friendly demeanor.
Product Knowledge
Employees demonstrated strong knowledge about products and services, assisting customers effectively with upgrades and troubleshooting.
Efficiency
Customers appreciated the quick service and efficient handling of their requests, often leaving the store satisfied with minimal wait times.
Positive Atmosphere
The store environment was described as welcoming and friendly, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews were positive, there were a few negative experiences regarding service quality and unexpected charges.
- DMDean MalaxosOct 28, 20255.0Krystal was amazing. She was able to move around a few things on my account, that allowed me to both get a new Samsung Galaxy S25 Ultra, and lower my bill at the same time :)
- MJMelissa JohnsonAug 13, 20254.0This store is amazing really because the manager, Krystal, is so helpful, knowledgeable and super competent. She easily walks you through every part of the process of getting a new phone. And as my info was being transferred to the new phone I watched her answer questions and help folks asking basic questions about their phones--always with a smile and an awesome attitude. Highly recommend.
- AVArlene ViningAug 9, 20255.0Couldn't ask for more friendly and knowledgeable assistance.
- GSGreg SiemerAug 6, 20255.0C ame in due to keyboard was in hand writing mode. Shawn the rep was kind and courteous to help get the regular keyboard back
- AKAdrienne KowalskiJun 5, 20255.0Excellent service! I just upgraded to an iPhone 16. Crystal was super patient and helpful and gave me great advice. She made sure I was totally comfortable with my new phone before I left the store and gave me her card in case I got home and had any questions. The service here is truly fantastic; I can’t recommend them enough!!
Frequently Asked Questions About Verizon
What is Russell Cellular in Delhi, NY?
Russell Cellular is a local Verizon Authorized Retailer located at 3 Main St, Delhi, NY, offering the latest mobile phone technology.
What brands and products does Russell Cellular offer?
They offer Verizon Wireless services and sell brands such as Samsung, Google, Apple, Motorola, and LG, with products including smartphones, tablets, accessories, and smartwatches.
What are the regular store hours for Russell Cellular in Delhi, NY?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for purchases?
Yes, Russell Cellular provides in-store pickup services for customer convenience.
What payment options are accepted at Russell Cellular?
They accept American Express, Cash, Discover, Mastercard, and Visa as payment options.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
What nearby places can I visit around Russell Cellular in Delhi, NY?
Nearby places include Francesca's Pizzeria & Restaurant, Walgreens pharmacy, and SUNY Delhi, which are convenient for dining, shopping, and educational activities.
Are there dining options near Russell Cellular?
Yes, nearby dining options include Jumbo Jumbo Asian Cafe, McDonald's, and HaHa Hookahs, offering various cuisines for visitors.
What nearby stores can I shop at around Russell Cellular?
Nearby stores include Ace Hardware, Price Chopper Supermarkets, and Rite Aid for hardware, groceries, and pharmacy needs.
How can nearby educational institutions benefit customers visiting Russell Cellular?
Customers visiting Russell Cellular can also access educational resources at SUNY Delhi and State University College of Technology At Delhi nearby, making it convenient for students and staff.