Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Dansville, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5 Franklin Plaza.
Details
- DeliveryAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.7
164 reviews
5 stars
144
4 stars
8
3 stars1
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and patient, with specific mentions of employees like Jen, Tony, and Codie.
Positive Experiences
Numerous reviews highlighted smooth transactions and positive experiences when purchasing or upgrading phones.
Mixed Feedback
While many reviews were positive, some customers reported negative experiences, particularly regarding unhelpful service or issues with management.
Efficiency
Several customers noted quick service and efficient problem-solving, especially in phone setup and troubleshooting.
- MMMorgan MeyersJan 6, 20265.0Katrena is top notch, has helped with everything. Every issue I’ve had. Highly recommend using her!.
- CCCollin CoburnNov 19, 20255.0After a rather frustrating day with another service provider we decided to stop in and just talk to someone about options available to us given our situation. Joshua was a fantastic help in answering the questions we had and he was able to assist us in setting up a new phone and number for my father. The process was smooth and painless and it truly made all the difference after the day we had already had. Much appreciated Joshua!
- MNMary Ann NemcekSep 30, 20255.0I have been helped beyond any reasonable limits by Kat. This womanis a genius. Thank you times infinity.
- SFSandra FrittsSep 29, 20255.0I just bought a new I phone for my husband at store #457. I had a very pleasant experience. Service was great.
Frequently Asked Questions About Verizon
What products and services does Verizon at 5 Franklin Plaza offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.
What are the operating hours for Verizon at 5 Franklin Plaza?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at Verizon in Dansville?
Yes, in-store pickup is available at this Verizon location.
Does Verizon at 5 Franklin Plaza offer delivery services?
This location offers delivery services to customers.
How can I schedule an appointment at Verizon in Dansville?
You can schedule an appointment online at https://wirelesszone.com/appointments/.
Where is Verizon located in Dansville, NY?
Verizon is located at 5 Franklin Plaza, next to Tops Friendly Markets in Dansville, NY 14437.
What nearby places can I visit before or after shopping at Verizon?
You can visit Tops Friendly Markets for groceries, Cutting Crew Hair Salon for a haircut, or Fueled Fitness LLC for a workout, all close by.
Are there dining options near Verizon at 5 Franklin Plaza?
Yes, Taco Bell is nearby if you're looking for a fast-food option.
Where can I go for financial services near Verizon in Dansville?
Citizens Bank Supermarket Branch and Five Star Bank are nearby for your banking needs.
How can I contact Verizon Wireless Zone in Dansville?
You can reach Verizon by phone at +1 585-612-0999 or email wz399@wireless-zone.com.