Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3 Bryle Place in Chester, NY 10918
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
226 reviews
5 stars
178
4 stars
17
3 stars2
2 stars
6
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.
Staff Knowledge
Several reviews noted the staff's expertise and ability to resolve issues effectively, with specific mentions of employees like Gabriel, Dwight, and Santana.
Store Cleanliness
Customers appreciated the cleanliness of the store, contributing to a positive shopping experience.
Mixed Experiences
While many had positive interactions, some customers reported negative experiences, including issues with billing and service quality.
Long Wait Times
A few customers expressed frustration with long wait times and difficulty accessing help, particularly during busy periods.
- JMJohn MarinoSep 24, 20255.0This place it's excellent. John helped me with setting up my new phone got everything switched over and I'm very happy I went there.
- RRReginald RaynorSep 22, 20255.0Anytime you’re in the Chester area and need the A-1 wireless service. You’d be insane not to give these guys a visit. They will Definitely take care of you
- SMSteven MorgensternAug 24, 20255.0Jonathan provided the best customer service I ever experienced from any cell phone provider I had. Patient and knowledgeable. He spent a lot of time helping me resolve my issue, never tried to upsell me anything, and I only ended up spending six bucks. I was so close to switching providers and Jonathan is the only reason I am sticking with Verizon.
- LSLeah ShiraziJul 16, 20255.0Helpful staff. Clean store.
- CMChristine McGovernJun 14, 20255.0By far the most exceptional customer service. Recommend to all.
Frequently Asked Questions About Verizon
What are the store hours for Verizon at 3 Bryle Place in Chester, NY?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in Chester, NY?
The store is located at 3 Bryle Pl, Ste 2, Chester, NY 10918.
Which payment methods are accepted at Verizon in Chester?
Verizon accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Verizon in Chester offer in-store pickup services?
Yes, they offer in-store pickup for products.
What brands can I find at the Verizon store in Chester?
You can find Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products.
Can I visit the Verizon store in Chester without an appointment?
Yes, appointments are not required to visit the store.
Is the Verizon store in Chester wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Burger King, Lobster Pier, Taco Bell, and Wendy's, all within easy reach for a meal before or after your visit.
What accommodation options are near the Verizon store in Chester?
Holiday Inn Express & Suites Chester-Monroe-Goshen is a nearby hotel, convenient for visitors needing a place to stay.
Are there any nearby locations that can help with travel or transportation to Verizon in Chester?
Yes, Driven NY Limousine Service nearby can assist with transportation needs to or from the Verizon store.