Verizon

4.8
1761 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Canandaigua’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4221 Recreation Dr, Canandaigua, NY
14424, United States

Hours

Reviews

4.8
1,755 reviews
5 stars
1,629
4 stars
48
3 stars
13
2 stars
13
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Phil received consistent praise for his exceptional customer service, being described as helpful, knowledgeable, and friendly.

Sales Experience

Many customers reported positive experiences with phone purchases and upgrades, highlighting the staff's ability to find the best deals.

Mixed Feedback

Some customers expressed dissatisfaction with service quality, particularly regarding technical support and misleading information about promotions.

Staff Knowledge

Several reviews noted the staff's expertise and ability to explain options clearly, contributing to a smooth purchasing process.
  • LE
    Logan Elward
    Dec 11, 2025
    5.0
    Phil was excellent at getting me in and out efficiently with quick customer service. Very happy with no problems at all. Made it very easy for a new phone set up.
  • CL
    christine lynn
    Dec 11, 2025
    5.0
    Great experience with Phil. He was extremely helpful, knowledgeable, and a pleasure to work with. We purchased 3 phones and it all went very smoothly.
  • DC
    David Carpenter
    Dec 4, 2025
    5.0
    Phil was very helpful and knowledgeable and overall a nice guy. He ensured we received the best deals and made sure I was comfortable with my phone before we left. If you are ever at this location I'd say to ask for Phil and you will not be sorry.
  • TG
    Tedra Gerstner
    Sep 18, 2025
    5.0
    Phil was wonderful to work with and he was very patient. He reviewed all our options for plans and phones and even discovered ways to help me save on my bill. If you’re looking for help with anything Verizon related I would highly recommend Phil and this location.
  • RE
    Randy Emond
    Sep 17, 2025
    1.0
    I recently bought the newest ultra am happy with the phone not happy that for all that time I waisted waiting not all my files were transfered hold on to your phone for 30 days also paid for a privacy screen protector let's just say now I have liquid glass which is shit. I feel like because they couldn't get the screen protector right I had to settle. I don't wanna be a Karen but I'm not happy.

Frequently Asked Questions About Verizon

What types of products and brands are available at the Verizon store on 4221 Recreation Dr?

The Verizon store offers wireless devices and accessories from brands such as Apple, Samsung, Motorola, Google, LG, HTC, and Asus, along with Verizon Wireless products and services.

What are the store hours for the Verizon Cellular Sales location in Canandaigua?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.