Verizon

4.4
238 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Camillus, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
130 Township Blvd, Camillus, NY
13031, United States

Hours

Reviews

4.4
237 reviews
5 stars
183
4 stars
12
3 stars
12
2 stars
2
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Mathew and Jeff.

Long Waits

Several reviews mentioned long wait times and understaffing, leading to frustration among customers.

Sales Experience

Customers appreciated the sales representatives' efforts to provide good deals and personalized service, although some reported deceptive practices.

Mixed Experiences

While many had positive experiences, some customers reported poor service and unprofessional behavior from certain staff members.

Store Management

The store manager received commendations for handling multiple customers effectively, but there were complaints about management's responsiveness to issues.
  • SP
    Sonja Phillips
    Nov 1, 2025
    5.0
    Mathew was excellent. He not only transferred my number to my new phone, but he also handled 3 other customers as well. I will definitely recommend this location to friends.
  • SS
    Sue
    Oct 20, 2025
    5.0
    We had a very positive experience at the Camillus location. Our sales rep (manager) was friendly, knowledgeable, and very helpful.
  • CM
    C.W. Morrison
    Oct 20, 2025
    1.0
    Long waits, poor service, staff that doesn't understand anything but cell phones.
  • JM
    Joel Monahan
    Sep 22, 2025
    5.0
    Mathew is THE BEST! If you’re doing a whole thing, it takes time. Mathew has all the greatest stories including, if you’re into it, documentary level info about the trajectory of phones on this earth. It’s a great spot, he’s a great human. Go there, get a new phone, learn some stuff, enjoy your day.
  • TM
    Tom McKeown
    Sep 4, 2025
    5.0
    Collin is a star!

Frequently Asked Questions About Verizon

What types of wireless devices does Verizon in Camillus offer?

Verizon in Camillus offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.

What are the operating hours of the Verizon store in Camillus, NY?

The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 5 PM, and Sunday from 12 PM to 6 PM.