Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Camillus, NY. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
237 reviews
5 stars
183
4 stars
12
3 stars
12
2 stars2
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting individuals like Mathew and Jeff.
Long Waits
Several reviews mentioned long wait times and understaffing, leading to frustration among customers.
Sales Experience
Customers appreciated the sales representatives' efforts to provide good deals and personalized service, although some reported deceptive practices.
Mixed Experiences
While many had positive experiences, some customers reported poor service and unprofessional behavior from certain staff members.
Store Management
The store manager received commendations for handling multiple customers effectively, but there were complaints about management's responsiveness to issues.
- SPSonja PhillipsNov 1, 20255.0Mathew was excellent. He not only transferred my number to my new phone, but he also handled 3 other customers as well. I will definitely recommend this location to friends.
- SSSueOct 20, 20255.0We had a very positive experience at the Camillus location. Our sales rep (manager) was friendly, knowledgeable, and very helpful.
- CMC.W. MorrisonOct 20, 20251.0Long waits, poor service, staff that doesn't understand anything but cell phones.
- JMJoel MonahanSep 22, 20255.0Mathew is THE BEST! If you’re doing a whole thing, it takes time. Mathew has all the greatest stories including, if you’re into it, documentary level info about the trajectory of phones on this earth. It’s a great spot, he’s a great human. Go there, get a new phone, learn some stuff, enjoy your day.
- TMTom McKeownSep 4, 20255.0Collin is a star!
Frequently Asked Questions About Verizon
What types of wireless devices does Verizon in Camillus offer?
Verizon in Camillus offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the operating hours of the Verizon store in Camillus, NY?
The store is open Monday to Friday from 9 AM to 7 PM, Saturday from 9 AM to 5 PM, and Sunday from 12 PM to 6 PM.
Does Verizon in Camillus offer in-store pickup services?
Yes, the store offers in-store pickup services for customer convenience.
Which brands are available at Verizon authorized retail in Camillus?
Available brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate, Otterbox, and Mophie.
What payment options are accepted at the Verizon store in Camillus?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers recycle their old electronics at the Verizon Camillus location?
Yes, Verizon Camillus provides electronic recycling services.
Does Verizon Camillus provide free Wi-Fi for customers?
Yes, free Wi-Fi is available in the store.
What nearby restaurants can customers visit before or after shopping at Verizon Camillus?
Customers can enjoy meals at nearby restaurants such as Popeyes, LongHorn Steakhouse, Subway, Red Robin Gourmet Burgers, and Mitsuba Japanese Cuisine.
Are there any nearby shopping centers or stores to visit along with Verizon in Camillus?
Yes, customers can also visit Township 5 shopping center, Costco wholesale store, and Metro Mattress Camillus nearby the Verizon store.
What recreational or entertainment venues are near the Verizon Camillus store?
Nearby entertainment options include The Warrior Factory Syracuse, Bad Axe Throwing, and Tearney's Martial Arts LLC for active life and event spaces.