Verizon

4.8
329 reviews
Wireless Zone® , Brockport, New York, Verizon Wireless, cell phones, mobile accessories, smartphones

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Brockport, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 4756 Lake Rd S.

Details

  • DeliveryAvailable
  • Curbside pickupAvailable

Location

Verizon
4756 Lake Rd S, Brockport, NY
14420, United States

Hours

Reviews

4.8
325 reviews
5 stars
307
4 stars
6
3 stars
0
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and patient, with many specific mentions of employees like Will, Blake, and Rob.

Expertise

Reviewers highlighted the staff's expertise in assisting with phone purchases, account issues, and technical problems, often going above and beyond to ensure customer satisfaction.

Friendly Atmosphere

The store was frequently described as having a friendly and welcoming environment, making customers feel comfortable and valued during their visits.

No Pressure Sales

Many customers appreciated the lack of sales pressure, noting that staff focused on meeting their needs rather than pushing unnecessary products.

Overall Satisfaction

Overall, customers expressed high levels of satisfaction with their experiences, often recommending the store to others for their wireless needs.
  • EF
    Elaine Fallone
    Nov 12, 2025
    5.0
    This was the best experience I ever had trying to figure out my Verizon account. Will was outstanding, compassionate and very patient.
  • AS
    Alexander Scaglione
    Oct 11, 2025
    5.0
    Ryan is the goat
  • PH
    Pamela Hollis
    Oct 10, 2025
    5.0
    Ryan was extremely helpful and easy to deal with!
  • RS
    Rankin Shaver
    Sep 13, 2025
    5.0
    Ryan and Eric were both very helpful and knowledgeable! They both deserve a raise!
  • CR
    Cathy Raner
    Sep 8, 2025
    5.0
    I didn't really know what phone to buy but Eric was very helpful. Any new phone is a learning experience and he told me to call anytime I need help I'm sure I will.

Frequently Asked Questions About Verizon

What products and services does Verizon at 4756 Lake Rd S, Brockport offer?

Verizon offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including 5G network coverage for both consumers and businesses.

Where is the Verizon Wireless Zone located in Brockport?

The Verizon Wireless Zone is located at 4756 Lake Rd S, Brockport, NY 14420, across from Taco Bell in Brockport Corners Mall.